Kaitlynn Milledge
Pleasanton,KS
Summary
Experienced coordinator with strong focus on team collaboration and achieving results. Skilled in project management, communication, and problem-solving. Known for flexibility with changing needs and reliability in delivering outcomes. Prepared to make significant impact in dynamic environment.
Overview
10
10
years of professional experience
Work History
Assistant SEKA Coordinator/ Childrens Case Manager
Southeast Kansas Mental Health Center
08.2023 - Current
- Coordinated scheduling and logistics for mental health appointments, optimizing client access to services.
- Facilitated communication between clients and providers, ensuring timely resolution of inquiries and concerns.
- Developed training materials for new staff, enhancing onboarding efficiency and consistency in service delivery.
- Assisted in implementing program improvements based on client feedback, increasing satisfaction with mental health services.
- Monitored compliance with organizational policies and procedures, maintaining standards in service quality and safety.
- Streamlined documentation processes using electronic health record systems, improving accuracy and retrieval speed of client information.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Thermal Operator
Reliance Label Solutions
04.2021 - 08.2023
- Operated printing machinery to produce high-quality labels and packaging solutions.
- Monitored production processes to ensure compliance with quality standards and operational efficiency.
- Collaborated with team members to streamline workflows and optimize production schedules.
- Conducted routine maintenance on equipment to minimize downtime and enhance operational reliability.
- Trained new operators on safety protocols, machine operation, and quality assurance procedures.
Behavior Health Technician
Osawatomie State Hospital
01.2018 - 04.2021
- Provided direct patient care, ensuring safety and compliance with treatment plans.
- Observed and documented patient behavior, reporting significant changes to clinical staff.
- Assisted in implementing therapeutic activities to promote mental health recovery.
- Collaborated with multidisciplinary teams to develop individualized care strategies.
- Trained new staff on facility protocols and patient interaction techniques.
- Led crisis intervention sessions, applying de-escalation techniques effectively.
- Completed documentation for every incident and forwarded to correct personnel for review.
Behavioral Health Technician
Lakemary Center
09.2015 - 2018
- Monitored patient behavior to ensure safety and adherence to treatment plans.
- Assisted in implementation of therapeutic activities to promote patient engagement and recovery.
- Documented patient progress, noting significant changes in behavior and emotional state.
- Collaborated with interdisciplinary team to develop individualized care plans for patients.
Education
High School Diploma -
Pleasanton High School
Pleasanton, KSSkills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Relationship building
- Work Planning and Prioritization
- Discretion and confidentiality
- Schedule coordination
- Document management
- Presenting ideas and plans
- Process improvement
- Meeting coordination
- Information collection
Timeline
Assistant SEKA Coordinator/ Childrens Case Manager
Southeast Kansas Mental Health Center
08.2023 - Current
Thermal Operator
Reliance Label Solutions
04.2021 - 08.2023
Behavior Health Technician
Osawatomie State Hospital
01.2018 - 04.2021
Behavioral Health Technician
Lakemary Center
09.2015 - 2018
High School Diploma -
Pleasanton High School