Kaitlynn Saechao
Redding,CA
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Instructional Assistant
Shasta County Office of Education
Redding
05.2026 - Current
- Supported teachers with small-group and one-on-one student assistance to improve student engagement
- Developed learning materials and organized instructional supplies to enhance classroom activities
- Supervised and cared for infants and toddlers, ensuring a safe and nurturing environment
- Helped maintain attendance, records, and daily class paperwork
- Developed positive relationships with students, parents, colleagues, administrators, and community partners.
- Cleaned and organized classrooms, materials, and supplies.
- Prepared age-appropriate activities for early learning and play.
- Followed daily schedules, transitions, and nap routines.
- Assisted with feeding, diapering, and toileting care.
Lead Infant Teacher
Heather Ridge Preschool and Infant Center
Redding
10.2024 - 04.2026
- Provided a safe, nurturing environment in which children could learn and grow.
- Encouraged positive behavior in young students through implementation of positive reinforcement techniques, fostering a supportive learning atmosphere.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Oversaw daily routines, ensuring smooth operations that facilitated optimal learning conditions for children.
- Ensured cleanliness and safety of daycare center spaces.
- Maintained clean, safe spaces throughout daycare center.
- Monitored each student's performance to identify learning difficulties or behavioral issues, enabling timely interventions and support.
- Built and strengthened positive relationships with students, parents, and teaching staff.
Customer Service Representative
Blue Shield of CA FEP
Redding
03.2024 - 10.2024
- Explained plan coverage, copayments, and claims details using clear customer service language.
- Enhanced customer satisfaction by resolving issues with knowledgeable, friendly service.
- Reviewed member records and updated account information accurately in internal systems.
- Answered provider questions regarding coverage, authorizations, and network participation accurately.
- Remain calm and professional in stressful circumstances and effectively diffuse tense situations.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Remained calm and professional in stressful circumstances and effectively defused tense situations.
Shift Leader
Panda Express
Redding
07.2019 - 10.2023
- Led daily operations for employer teams across scheduling, service, and workflow coordination.
- Directed and supervised staff performance.
- Delegated work to staff, setting priorities and goals.
- Scheduled staff shifts, considering peak times and individual availability.
- Conducted cash register audits to ensure accuracy in financial reporting.
- Handled emergency situations with composure and in accordance with company guidelines.
- Managed daily workflow and scheduled staff for adequate coverage.
- Evaluated employee performance, delivering individualized feedback and praise.
- Analyzed sales data to identify trends and areas for improvement.
- Counted and balanced registers.
Education
Shasta Adult Ed
ReddingSkills
- Attention to detail
- Time management
- Multitasking and prioritization
- Customer service
- Conflict resolution
- Professional demeanor
Certification
- CPR Certified
Timeline
Instructional Assistant
Shasta County Office of Education
05.2026 - Current
Lead Infant Teacher
Heather Ridge Preschool and Infant Center
10.2024 - 04.2026
Customer Service Representative
Blue Shield of CA FEP
03.2024 - 10.2024
Shift Leader
Panda Express
07.2019 - 10.2023
Shasta Adult Ed