Kaitlynn Webber
Paia
Summary
Guest experience professional with a background in luxury wellness, hospitality, event coordination, and client relations. Skilled at building meaningful relationships, anticipating needs, and creating personalized experiences that leave a lasting impression. Known for professionalism, reliability, and a genuine passion for creating exceptional guest experiences.
Overview
10
10
years of professional experience
Work History
Retail Manager
MINT Maui
Maui, HI
01.2026 - Current
- Manage retail sales of apparel, wellness products, and studio merchandise while delivering exceptional client service.
- Drive sales through personalized product recommendations, strong product knowledge, and relationship-based customer engagement.
- Maintain visual merchandising, inventory organization, and a polished retail environment that enhances the overall guest experience.
Front Desk Associate
MINT Maui
Maui, HI
11.2025 - Current
- Deliver an elevated guest experience for members and visitors in a luxury wellness environment.
- Support membership sales through personalized service, product knowledge, and relationship building.
- Coordinate scheduling, client communications, and front desk operations while maintaining a polished and welcoming atmosphere.
Private In-Home Caregiver
MODO
Maui, HI
07.2025 - 01.2026
- Provided personalized care and support while maintaining discretion, professionalism, and confidentiality.
- Built trusted relationships through compassionate, attentive service tailored to individual needs.
- Assisted clients with daily activities while prioritizing comfort, safety, and well-being.
Event Coordinator
MODO
Maui, HI
07.2025 - 01.2026
- Coordinated luxury wellness and medical events from planning through execution.
- Managed scheduling, client communications, and event logistics to ensure seamless experiences.
- Provided on-site support while maintaining professionalism and exceptional client service.
Founder & Small Business Owner
KBK LLC
02.2022 - Current
- Founded and operate a luxury wellness brand specializing in handcrafted body care products inspired by holistic self-care and elevated living.
- Develop products, brand strategy, and customer experiences that foster strong client relationships and repeat business.
- Direct all business operations, including marketing, sales, fulfillment, customer engagement, and strategic growth initiatives.
Bartender & Waiter
Buffalo Cigars
Buffalo, NY
11.2020 - 07.2021
- Provided personalized service to private club members and guests in an upscale hospitality environment.
- Anticipated guest needs, accommodated special requests, and built strong relationships through attentive service.
- Managed beverage service, cash handling, and daily operations while maintaining exceptional hospitality standards.
Ice Cream Server & Manager
Addie's Custard
05.2016 - 09.2020
- Handled large volume of customers every day with positive attitude, prioritizing customer satisfaction.
- Ensured accurate order fulfillments, managed cash transactions, and maintained a clean, welcoming environment.
- Supported and managed daily operations while maintaining quality, presentation, and service standards.
Education
Biology & Business Studies
Medaille College
Buffalo, NY01.2023
Diploma - undefined
Pioneer Senior High School
01.2020
Skills
- Luxury Guest Experience
- Guest Relations
- Concierge-Style Service
- Wellness Hospitality
- Event Coordination
- Front Office Operations
- Membership Sales
- Client Relationship Management
- Team Leadership
- Retail Operations
Timeline
Retail Manager
MINT Maui
01.2026 - Current
Front Desk Associate
MINT Maui
11.2025 - Current
Private In-Home Caregiver
MODO
07.2025 - 01.2026
Event Coordinator
MODO
07.2025 - 01.2026
Founder & Small Business Owner
KBK LLC
02.2022 - Current
Bartender & Waiter
Buffalo Cigars
11.2020 - 07.2021
Ice Cream Server & Manager
Addie's Custard
05.2016 - 09.2020
Diploma - undefined
Pioneer Senior High School
Biology & Business Studies
Medaille College