Kaitlynne Allen
Niles,Michigan
Summary
Adaptable professional with experience in customer service and education through roles as pro shop staff and substitute teacher. Skilled in communication, organization, and supporting daily operations in fast-paced environments. Known for building positive relationships with members, staff, and students while maintaining a professional and dependable work ethic.
Overview
4
4
years of professional experience
Work History
Building Substitute
Niles Community Schools
09.2025 - Current
- Fulfilled various teaching roles as needed from grades K-5.
- Completed a long-term substitute teaching assignment in a first grade classroom from October 2025 through February 2026
- Supported school operations by assisting with office tasks such as delivering mail and substituting for Instructional Aides and noon supervision.
- Provided consistent, high-quality instruction across multiple grade levels.
- Developed and implemented lesson plans for a first-grade class during a long-term assignment.
- Improved classroom management techniques, enhancing student engagement and learning outcomes.
- Collaborated with school staff to address immediate operational needs effectively.
Pro Shop Staff
Four Lakes Country Club
Edwardsburg, United States
07.2022 - Current
- Focused on enhancing member experiences and overseeing golf operations at Four Lakes Country Club.
- Managed daily activities to ensure a smooth and enjoyable experience for members and guests.
- Coordinated with staff to maintain high standards of service and efficiency.
- Engaged in customer service initiatives to strengthen member relationships and satisfaction.
- Experienced in utilizing organizational skills to support club functions and events effectively.
- Led golf operations, coordinating schedules and activities for optimal efficiency.
- Improved member satisfaction through personalized service and attention to detail.
- Managed and trained staff to ensure consistent and high-quality service.
- Organized events and tournaments, contributing to increased member engagement.
- Maintained equipment and facilities, ensuring safety and functionality.
Cart Attendant
Four Lakes Country Club
Edwardsburg, United States
07.2022 - 05.2023
- Served as a Cart Attendant at Four Lakes Country Club, focusing on delivering efficient service and maintaining golf cart operations.
- Responsibilities included ensuring carts were clean, charged, and ready for member use.
- Worked closely with team members to provide a smooth experience for all guests.
- Developed strong customer service skills by interacting with club members and addressing their needs quickly and effectively.
- Maintained and cleaned fleet of golf carts, ensuring readiness for daily operations.
- Coordinated with team to streamline cart availability, enhancing member satisfaction.
- Addressed member inquiries and resolved issues promptly, contributing to positive guest experiences.
- Assisted with event setup and logistics, supporting club events and activities.
Education
Indiana University South Bend
05-2024
Spring Arbor University
05-2022
High School Diploma -
Edwardsburg High School
05-2020
Skills
- Equipment Maintenance
- Team Leadership
- Customer Service
- Adaptability and flexibility
- Collaboration with teachers and administrators
- Conflict resolution
- Relationship building
Websites
Timeline
Building Substitute
Niles Community Schools
09.2025 - Current
Pro Shop Staff
Four Lakes Country Club
07.2022 - Current
Cart Attendant
Four Lakes Country Club
07.2022 - 05.2023
Indiana University South Bend
Spring Arbor University
High School Diploma -
Edwardsburg High School