Kaitlyn Starnes
Westminster,CO
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
5
5
years of professional experience
Work History
SMB Renewals Sales Rep
SonicWall
Remote, CO
05.2025 - Current
- Trained new team members on sales processes and product features.
- Managed customer inquiries and resolved issues promptly and professionally.
- Utilized CRM software to track sales activities and customer interactions.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Answered inquiries from prospective customers regarding features of products and services offered.
Hydrocarbon Extraction Technician
Agropack
08.2024 - Current
- Operated extraction equipment to process agricultural products efficiently.
- Maintained equipment cleanliness and safety to ensure operational standards.
- Monitored extraction processes to adhere to quality control guidelines.
Inside Sales Representative
Omni Tax Solutions
07.2023 - 06.2024
- Exceeded monthly sales targets by 25%, contributing to revenue growth at Omni Tax Solutions and securing top-performing status in the region.
- Built strong client relationships through consistent follow-ups and personalized service, resulting in a 30% increase in customer retention rates.
- Cultivated client relationships through regular communication and follow-up.
- Conducted product demonstrations to educate clients on tax solutions and services.
- Managed customer inquiries, providing timely and accurate information on offerings.
Sales Associate
The Lodge
05.2021 - 07.2023
- Assisted customers with product selection and provided personalized service.
- Processed transactions accurately and efficiently, minimizing wait times and ensuring smooth checkout, which improved overall customer satisfaction.
- Managed inventory levels and organized merchandise displays effectively.
Education
GED -
GED
Colorado05-2018
Skills
- Client management
- Customer retention strategies
- Lead generation techniques
- Sales strategy development
- Pipeline development
- Revenue generation
- Market analysis
- CRM software proficiency
- Issue resolution
- Team collaboration
- Product expertise
- Relationship building
Timeline
SMB Renewals Sales Rep
SonicWall
05.2025 - Current
Hydrocarbon Extraction Technician
Agropack
08.2024 - Current
Inside Sales Representative
Omni Tax Solutions
07.2023 - 06.2024
Sales Associate
The Lodge
05.2021 - 07.2023
GED -
GED