Cynthia Pisciotta
Medford,NJ
Summary
Experienced professional in renewals management, recognized for developing effective renewal strategies that enhance customer retention. Looking to transition to part-time work.
Overview
32
32
years of professional experience
Work History
Renewals Specialist
Ahead, Inc
Chicago, Illinois
05.2021 - 05.2026
- Managed client renewals and ensured timely processing of agreements.
- Assisted in developing renewal strategies to improve client retention.
- Coordinated with sales teams to address customer inquiries effectively.
Renewals Specialist
NWN Corporatioin
Hoover, Alabama
04.1996 - 05.2021
- Processed renewal orders in a timely manner according to company standards.
- Managed customer renewals and account updates, including contact information, payment methods, product quantity.
- Developed relationships with customers to ensure repeat business and satisfaction with service offerings.
Receptionist
Associated Therapists - Mark Barniskas
Marlton, New Jersey
06.1994 - 04.1996
- Welcomed visitors at reception desk, creating a positive first impression.
- Responded to inquiries promptly and professionally via phone calls, enhancing customer satisfaction.
- Coordinated scheduling and confirmation of appointments, facilitating seamless operational flow.
- Managed appointment scheduling efficiently using electronic health record systems.
Education
Bachelor of Arts - Psychology
Glassboro State College
Deptford,NJ12-1983
Skills
Renewal processing
- CRM software
- Customer retention
- Client management
- Problem solving
- Effective communication
Timeline
Renewals Specialist
Ahead, Inc
05.2021 - 05.2026
Renewals Specialist
NWN Corporatioin
04.1996 - 05.2021
Receptionist
Associated Therapists - Mark Barniskas
06.1994 - 04.1996
Bachelor of Arts - Psychology
Glassboro State College