Kaity Walcott
The Bronx,NY
Summary
Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Forever 21
11.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Police Explorer
US Customs and Border Protection
01.2021 - 03.2023
- Enhanced community relations by participating in various outreach programs and events.
- Learned about criminal justice system processes including arrest procedures, booking processes, court proceedings, and inmate management.
- Assisted with establishment of neighborhood watch and senior care programs.
- Developed strong communication skills by interacting with diverse populations during community service projects.
Education
Bachelor of Arts - International Criminal Justice
John Jay College
524 W 59th St, New York, NY 1001912-2028
High School Diploma -
St Raymond Academy For Girls
Parking Lot, 1725 Castle Hill Ave, Bronx, NY 1046205-2024
Skills
- Customer service
- Teamwork
- Reliability and punctuality
- Product knowledge
Certification
- CPR/AED Certification
- EMT Certification Code One Training 2024
Timeline
Retail Sales Associate
Forever 21
11.2024 - Current
Police Explorer
US Customs and Border Protection
01.2021 - 03.2023
Bachelor of Arts - International Criminal Justice
John Jay College
High School Diploma -
St Raymond Academy For Girls
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