Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaiya Brown

Phoenix,AZ

Summary

Results-driven educator with a record of success, communication, integrity, planning and problem-solving abilities required for delivering exceptional guest experience. I have been selected to lead many mentor shifts and as a result I have helped new educators feel confident in their role. I have passion for both esuring that all of our guest receive the best expierience possible as well as making sure that all day to day operations are done with success. Polished in developing and implementing new strategies and ideas to help support my team and my store. My team can always expect to preform well and lead by example.

Overview

4
4
years of professional experience

Work History

Educator

Lululemon
Chandler, AZ
09.2022 - Current
  • Delivering the highest guest expeirience
  • Attending to every guests needs
  • Creating an inclusive enviorment for every guest
  • Communication skills
  • Critical thinking skills, agility, and the ability to make quick decisons to support the business
  • Lead mentor shifts to train newly hires educators
  • Participate in many operational tasks ( Inventory Count, Inventory Recieving, Outbound Shipments) for the last 2 years
  • Provide appropriate feedback

Shift Lead

Bottle & Bean Coffee
Queen Creek, AZ
02.2021 - 09.2022
  • Providing input into team member performance evaluations
  • Receiving Product
  • Maintaining an organized stock room
  • De-escalating situations to ensure excellent guest experience
  • Overseeing day-to-day operations (opening and closing registers, handeling money and setting alarms)
  • Provided guidance and support to team members as needed
  • Identified opprotunities for operational improvments and coimmuniocated them to my team

Education

Bachelor of Science - Criminology

Arizona State University
Tempe, AZ
12-2024

Skills

  • Product Management
  • Employee Motivation
  • Team Leadership
  • Assignment Delegation
  • Staff Training
  • Complex Problem-Solving

Timeline

Educator

Lululemon
09.2022 - Current

Shift Lead

Bottle & Bean Coffee
02.2021 - 09.2022

Bachelor of Science - Criminology

Arizona State University
Kaiya Brown