Kaiya Rowell
KickHouse
Turlock,CA
4
years of professional experience
Results-oriented professional with a strong background in coaching and mentoring. Foster welcoming environments and developing effective training programs, enhancing team performance and customer experiences in fitness and retail settings. Work hard to develop all necessary skills in order to successfully execute assigned tasks and become as valuable as possible to the company, while always bringing positivity and reliability.
Work History
Manager/Coaching Staff Member
7 Months- Develop motivational workout training programs to enhance performance and foster a culture of continuous improvement for coaches and gym members.
- Provide a positive and welcoming environment for all staff, members, and new customers.
- Assist first time customers through a trial class, giving them comforting basic knowledge of the classes and proper gym routine etiquette, ultimately signing them up after.
- Manage memberships and communications with staff, members, and customers inquiring online.
- Maintain professional, organized, and safe environments for employees and patrons.
Retail Sales Outfitter
1 Year 10 Months- Delivered exceptional customer service, enhancing the overall shopping experience for customers.
- Provided personalized recommendations and education on products, driving informed purchasing decisions.
- Assisted in inventory management, ensuring optimal stock levels and organized displays.
- Maintain an organized sales floor, store presentation standards, and cleanliness.
- Processed transactions efficiently with professionalism while ensuring accuracy, adhering to company policies.
- Contributed to store revenue growth through upselling, cross-selling, and suggesting relevant useful add-on items for customers'' purchases.
- Executed promotions and events, increasing foot traffic and customer engagement.
- Trained new staff on product knowledge and sales techniques, supporting team development.
Restaurant Hostess/Table Busser
1 Year 7 Months- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system efficiently, optimizing table turnover and guest satisfaction.
- Assisted in training new host staff on operational procedures and customer service standards.
- Maintained cleanliness and organization for front and back-of-house areas, promoting a professional environment.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Demonstrated strong multitasking skills handling telephone inquiries while tending to staff and guests needs seamlessly.
Education
No Degree
Skills
Customer service
and Positive Attitude
Team leadership
Time management and Decision making
Verbal and written communication
Operations and Contract management.
Sales techniques
Lead generation
Coaching and mentoring
Computer skills and problem solving
Accomplishments
- Daughters of America Revolution Citizenship award (5/9/2019)
- Multiple School Awards
- Multiple Sports Awards
Timeline
Manager/Coaching Staff Member
KickHouse
01.2026 - CurrentRead More
Retail Sales Outfitter
Fleet Feet
08.2024 - 06.2026Read More
Restaurant Hostess/Table Busser
Las Casuelas
03.2022 - 10.2023Read More
Modesto Junior College
No Degree
Read More
Other Experience
- Music and performance
- Babysitting
- Train in Martial Arts, assisted instructing martial arts classes.
- Manager of Modesto Junior College Women's Basketball team (2023-2024)