Kaiya Valverde
Chino,CA
Summary
Dynamic and friendly professional with extensive experience at Starbucks, excelling in beverage preparation and customer engagement. Proven ability to enhance sales through personalized service and effective time management. A dedicated team player with strong attention to detail, committed to creating a welcoming atmosphere and ensuring customer satisfaction.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
Ontario, CA
08.2022 - Current
- Prepared and served high-quality beverages in a fast-paced environment.
- Operated espresso machines, blenders, and other equipment efficiently.
- Monitored inventory levels and restocked supplies as needed to maintain operations.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Cleaned counters, machines, utensils, and seating areas daily.
Retail Sales Associate
Tilly’s
Montclair, CA
12.2021 - 08.2022
- Collaborated with team members to improve sales strategies and customer service practices.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Courtesy Clerk
Stater Brothers Markets
Chino, CA
03.2019 - 08.2021
- Assisted customers with inquiries and provided friendly service to enhance shopping experience.
- Maintained cleanliness and organization of aisles to ensure safe shopping environment.
- Operated cash register and processed transactions accurately to support checkout efficiency.
- Engaged with customers to resolve issues, fostering positive relationships and loyalty.
- Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
Education
Diploma -
Chino High School
Chino, CA05.2020
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Adaptive and creative
- Beverage preparation
- Safe food handling practices
- Team collaboration
- Multitasking and organization
- Physical stamina
Timeline
Barista
Starbucks
08.2022 - Current
Retail Sales Associate
Tilly’s
12.2021 - 08.2022
Courtesy Clerk
Stater Brothers Markets
03.2019 - 08.2021
Diploma -
Chino High School