Kaiyla Hoyte
Clermont
Summary
Detail-oriented sales professional skilled in sales reporting, customer service, and team leadership. Proven ability to coordinate sales proposals and analyze data to drive revenue growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
3
3
years of professional experience
Work History
RCC Sales
Concentrix
Clermont
07.2025 - Current
- Assisted in the preparation of sales reports using CRM software.
- Prepared monthly reports on sales activities, revenue, expenses, and other key metrics.
- Maintained an up-to-date database of prospective clients and their contact information.
- Coordinated and finalized sales proposals to complete purchases.
Customer Service Representative
Concentrix
Clermont
12.2024 - 06.2025
- Assisted customers with inquiries and provided information about products and services.
- Handled customer complaints and resolved issues promptly and efficiently.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
Team Lead
Walmart
Clermont
02.2023 - 12.2024
- Trained new employees on company policies and procedures.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Monitored team progress and enforced deadlines.
Sales
Teleperformance
Clermont
01.2023 - 09.2023
- Collaborated with the sales team to develop promotional activities and sales support materials.
- Tracked sales data and prepared reports summarizing sales trends.
- Reached and exceeded monthly sales targets through effective sales strategies and techniques.
Education
Bachelor of Business Administration And Management - Business Management
Lake-Sumter State College
Leesburg, FL12-2025
Skills
- Sales analysis
- Customer relationship management
- Data reporting
- Team leadership
- Conflict resolution
- Microsoft Office
- PPE use
- Multitasking Abilities
- Training & Development
- Multitasking
- Friendly, positive attitude
- Recordkeeping
- Training and mentoring
- Excellent communication
Timeline
RCC Sales
Concentrix
07.2025 - Current
Customer Service Representative
Concentrix
12.2024 - 06.2025
Team Lead
Walmart
02.2023 - 12.2024
Sales
Teleperformance
01.2023 - 09.2023
Bachelor of Business Administration And Management - Business Management
Lake-Sumter State College