KAIYLA SIMON

Houston

Summary

Dynamic server and cashier at Pappas BBQ, recognized for delivering exceptional customer service and mentoring new staff. Skilled in point-of-sale systems and maintaining a pristine dining environment, I excel in fostering positive guest interactions and ensuring high-quality beverage presentation, contributing to a memorable dining experience.

Work History

Server / Cashier

Pappas BBQ

Houston

01.2026 - Current

Guide customers in menu selections and addressed food-related inquiries to enhance dining experience.
Prepare and serve beverages, upholding quality and presentation standards to enhance customer satisfaction.
Ensure cleanliness of dining area, including tables and service stations, to maintain a welcoming environment.
Arrange place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Train new servers on restaurant protocols and customer service techniques.

Education

diploma -

Jersey Village High School

Houston, TX

06-2025

Bachelor of Science - undergraduate

University of Houston

Houston, TX

04-2026

Skills

Point-of-sale system
Customer Service Excellence
Customer training
Service training
Positive guest interactions
Time management

Detail-oriented
Organizational skills
Effective communication
Team collaboration
Adaptable team member
Quick Learner

Affiliations

Volunteer, Beacon Center - University of Houston
Volunteer group that feeds the homeless
Member, Gymnastics Club - University of Houston
Group that meets twice a week due to the love of gymnastics. Builds teamwork mindset while teaching responsibility & time management. Also includes various volunteer opportunities
Mentor, PM Pals - University of Houston
Afterschool / Weekend mentoring program allowing college students to interact with younger juveniles in the area.

Timeline