Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Kajal Patel

Swedesboro,NJ

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Computer Lab Assistant

Camden County College
10.2017 - 11.2022
  • Help students feel comfortable. Greeted and provided students tour and help them gain accessed to computer lab
  • Kept up with supplies inventory Ink, printing paper, mouse pad, key pad, electrical pow erect
  • Took students attendance and Helped them keep track with their hours and assignments
  • Skills used: time management, organization, and computer software.
  • Monitored systems in operation and quickly troubleshooted errors.
  • Handled lab equipmentand cleaned keyboards, monitors, and disk drives.
  • Provided instruction to all lab users on the proper use of all equipment.
  • Responded to customer inquiries and provided technical assistance over the phone and in person.
  • Diagnosed and troubleshooted hardware, software, and network issues.
  • Researched and identified solutions to technical problems.

Assistant Store Manager,

Country Farms Inc.
08.2019 - 01.2021
  • Professional versed in all aspects of running a successful family-owned private convenience store, including opening and closing procedures, banking, merchandising, and operational improvements
  • Maintained profitable operations by store sales and NJ Lottery commission
  • Controlled Store inventory effectively knowing customers' needs and wants
  • Inventoried stock a re-orders when inventory dropped and monitored sales activities to ensure that customer received satisfactory service and quality goods
  • Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Responded to customer concerns, working with the manager to significantly raise customer satisfaction ratings.
  • Created and maintained safe and secure work environments for employees.
  • Analyzed customer feedback and implemented strategies to improve the customer experience.

Cashier

Dunkin Donuts
06.2015 - 03.2018
  • A list of the specific, measurable tasks and/or behaviors that characterize successful performance
  • Informed customers about current deals and combo to upsell and increase business
  • Served and satisfied customer by excellent customer service
  • Work with clean and organize place
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Used POS system to enter orders, process payments and issue receipts.

Education

Bachelor of Science - Finance

Willmington University
New Castle, DE
05.2024

Associate of Science - Business Administration

Camden County College
Blackwood, NJ
05.2022

Skills

  • Excellent with satisfaction customer service
  • Proficient with Microsoft Office including Word, Excel, PowerPoint, Access, and Publisher
  • Time-Management
  • Resolve Technical Problems
  • Organizational Skills
  • Goals and performance
  • POS systems operations
  • Order management
  • Customer Relations
  • Training
  • Employee scheduling
  • Product and service sales

Timeline

Assistant Store Manager,

Country Farms Inc.
08.2019 - 01.2021

Computer Lab Assistant

Camden County College
10.2017 - 11.2022

Cashier

Dunkin Donuts
06.2015 - 03.2018

Bachelor of Science - Finance

Willmington University

Associate of Science - Business Administration

Camden County College

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Kajal Patel