KAJE WALENCIK
Orlando,FL
Summary
Versatile professional skilled in entertainment operations and visual storytelling. Demonstrates a strong ability to enhance immersive guest experiences through effective communication and creative problem-solving. Proven track record in ensuring high-quality audio-visual elements and operational readiness in fast paced environments.
Overview
4
4
years of post-secondary education
3
3
years of professional experience
Work History
Tech IV, Show Operator
Universal Orlando Resort
Orlando, Florida
09.2026 - Current
- Executed show cues and sequences, ensuring precise timing and high show quality.
- Troubleshot technical issues and coordinated with technical teams to ensure reliable show operations.
- Performed daily pre-show checks, confirming systems were operational and guest-ready.
- Operate and monitor live show systems using Q-SYS, audio, video, and lighting equipment.
Attractions Attendant
Walt Disney World
Orlando, FL
10.2024 - Current
- Delivered themed guest interactions to create memorable experiences for visitors.
- Delivered themed guest interactions to enhance the immersive experience.
- Greeted and directed guests while explaining safety protocols and operating interactive attractions to ensure a safe and enjoyable experience.
- Collaborated with fellow attendants to consistently uphold safety procedures, fostering a secure environment for guests and staff.
- Operated rides and attractions according to written guidelines to reduce injuries.
Coordinator, Resort Show Quality
Universal One
Orlando, FL
03.2026 - 09.2026
- Coordinated teams to uphold show quality and ensure thematic integrity across resort experiences, enhancing guest satisfaction.
- Developed and maintained checklists for consistent quality of audio, video, projection, lighting, and themed show elements across venues.
- Evaluated operational readiness of animated figures and show-action equipment daily, confirming all elements function effectively before guest entry.
- Generated reference photography, video, and 360 visual documentation to enhance project presentations and communicate design vision.
Equipment And Technology Attendant
Epic Universe
Orlando, FL
12.2024 - 03.2026
- Coordinated transportation, tracking, and setup of equipment throughout the resort, ensuring timely placement of barricades and signage to enhance guest experience.
- Maintained cleanliness and order in assigned spaces, creating a welcoming environment that contributed to guest satisfaction.
- Resolved guest inquiries and issues swiftly, fostering positive interactions and improving overall guest feedback.
Internet & Voice Repair Representative
Spectrum Internet
Columbus, OH
12.2023 - 07.2024
- Diagnosed connectivity issues to restore service, improving customer access to internet and voice services.
- Guided customers through modem/router setup and troubleshooting, resulting in seamless connection and reduced follow-up inquiries.
- Provided clear, empathetic technical support and conflict resolution, contributing to increased customer satisfaction and loyalty.
Education
Associate Of Applied Science - Digital Media & Video Technology
Stark State College
Canton, OHHigh School Diploma -
Garaway High School
Sugarcreek, OH 05.2017 - 05.2021
Skills
- Audio/Visual Technology
- Videography/Editing
- Photography & Post Processing
- Guest Service & Communication
- A/V Equipment Install & Operation
- Adobe Creative Suite, DaVinci Resolve
- Windows, Linux, macOS
- Multitasking and organization
- Drone Operation
- Work Planning and Prioritization
- Leadership & Training
- Ride Operations & Safety
- Event coordination
- Internet & Voice Repair Support
- Show cueing
- Audio control
- Q-Sys operation
- Equipment diagnostics
- Attention to detail
Projects
An Angelic Christmas 2022
Freelance Photography 2021- Present
Timeline
Tech IV, Show Operator
Universal Orlando Resort
09.2026 - Current
Coordinator, Resort Show Quality
Universal One
03.2026 - 09.2026
Equipment And Technology Attendant
Epic Universe
12.2024 - 03.2026
Attractions Attendant
Walt Disney World
10.2024 - Current
Internet & Voice Repair Representative
Spectrum Internet
12.2023 - 07.2024
High School Diploma -
Garaway High School
05.2017 - 05.2021
Associate Of Applied Science - Digital Media & Video Technology
Stark State College