Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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KAJSA RADI

Las Vegas,NV

Summary

Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Creative drink maker with a passion for guest satisfaction and true hospitality.

Overview

8
8
years of professional experience

Work History

Barista/Server

PublicUS
09.2022 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Prepared specialty coffee beverages with creative techniques and fresh ingredients.
  • Regularly made drinks at a high volume maintaining the quality of the finished product.
  • Prepared all nut milks, syrups, and other fresh ingredients for all baristas in shop to make quality drinks.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Restocked and reset stations regularly after service, and maintained stations during service.

Barkeeper

Makers & Finders
03.2020 - 08.2022
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations
  • Made various cocktails and coffee beverages on a daily basis, often times in a high volume
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer
  • Oversaw full table service for the bar top and designated section
  • Recommended food and drinks to patrons based on preference, pairings and special promotions
  • Worked many events handling a face paced environment making drinks, and managing guests tickets
  • Collected and organized daily till totals and tips
  • Performed various cleaning tasks, and prepped items on a daily basis, maintaining the quality of the bar.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Barista, Milk Bar
04.2019 - 03.2020
  • Memorized recipes for specialty coffee beverages as well as various ice creams/ shakes
  • Prepared most desserts and all of the coffee for guests dining in
  • Momofuku at the Cosmopolitan
  • Handled many high volume days handling guests in a calm and orderly fashion
  • Handled various cleaning tasks to maintain the quality of our workspace
  • Prepared Alcoholic milkshakes and ice cream desserts
  • Maintained full knowledge of the menu and all of the items we had to offer guests to make accurate suggestions
  • Collected payments and provided accurate change
  • Maintained calm demeanor during high-volume periods and special events.

Barista, Madhouse Coffee
04.2017 - 03.2019
  • Prepared and served coffee, espresso drinks, blended coffees and teas
  • Memorized official and off-menu coffee and tea preparations
  • Described menu items to customers and suggested products based on stated preferences
  • Prepared and maintained hookahs for guests sitting on our patio
  • Prepared various food items like sandwiches/ salads/ and pastries
  • Prepped various sauces fresh like pesto, aioli, salad dressing
  • Managed morning rush of customers daily with efficient, levelheaded customer service
  • Created complex, hand-crafted beverages based upon customer preferences
  • Trained many new baristas on basic coffee preparation techniques as well as latte art.

Lead Barista

Holley's Cuppa/ The Cuppa
08.2015 - 04.2017
  • Protected customers by regularly cleaning and sanitizing work areas and equipment
  • Memorized official and off-menu coffee and tea preparations
  • Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction
  • Educated customers on beverage menu items and provided samples of daily brews
  • Created complex, hand-crafted beverages based upon customer preferences
  • Trained new employees in operational procedures and coffee preparation techniques
  • Prepared various food items for guests on a daily basis
  • Maintained a knowledge of our current roasts, and made recommendations to guests with my knowledge
  • Created many good relationships with regular guests, many who would come daily for their coffee.

Education

High School Diploma -

Sierra Vista High School
06.2015

Skills

  • Beverage Making and Delivery
  • Station Preparation
  • Guest Satisfaction
  • High-Volume Environments
  • Recipe and Menu Memorization
  • Maintaining Glassware Stock
  • Anticipating Guest Needs

Accomplishments

  • Created a signature cocktail for Makers & Finders that was a best seller for a number of months and showcased at Life is Beautiful in 2021 ( Baby Driver)
  • Story highlighted on Veras Mezcal's instagram as a new bartender using their brand at Makers & Finders(@mezcalveras)
  • 8 years working in beverage using creative and precise techniques to highlight a business' prowess with guests.


Timeline

Barista/Server

PublicUS
09.2022 - Current

Barkeeper

Makers & Finders
03.2020 - 08.2022

Barista, Milk Bar
04.2019 - 03.2020

Barista, Madhouse Coffee
04.2017 - 03.2019

Lead Barista

Holley's Cuppa/ The Cuppa
08.2015 - 04.2017

High School Diploma -

Sierra Vista High School
KAJSA RADI