Ava Love
San Diego,CA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational/ customer service goals.
Overview
5
5
years of professional experience
Work History
Barista/Server
Zoeys Cafe
Ashland, OR
06.2024 - 08.2024
- Delivered food orders promptly and courteously.
- Prepared drinks according to standard recipes.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Operated cash registers to process customer payments.
- Monitored inventory levels of supplies and restocked when necessary.
Receptionist
Rogue scenic homes
Medford, OR
12.2023 - 07.2024
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Successfully maintained high levels of customer satisfaction through effective communication and problem-solving skills with tenants, applicants, and management.
- Compiled data from various sources into organized reports for management review.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Housekeeper
Maries cleaning
Medford, OR
06.2022 - 07.2024
- Disinfected telephones, light switches and other frequently touched objects.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
Host/Lead Busser
Cicilys Pasteria
Medford, OR
08.2022 - 12.2023
- Managed incoming calls during busy shifts.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Assisted servers in seating guests by escorting them to their tables.
- Provided customers with accurate wait times and monitored waiting list.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Resolved customer service and food-related issues to maintain guest satisfaction.
Host/Expo Runner
Four daughters irish pub and grill
Medford, OR
01.2020 - 08.2021
- Inspected dining areas for any damages or defects.
- Took reservations over phone and in person.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided excellent customer service by anticipating customer needs.
- Took on the responsibility of being the go-to person for guest complaints, ensuring timely resolution and satisfaction of their special requests.
Education
High School Diploma -
South Medford High School
Medford, OR05-2024
Skills
- Menu Memorization
- Opening and closing duties
- Food Running
- Table Bussing
- Food Preparation
- Beverage Preparation
- Conflict Mediation
- Team Leadership
- Safe Food Handling Practices
- Friendly and outgoing
- Order Taking
- Speedy and efficient
Accomplishments
- Participated in leadership for 3 years
- Awarded as an honors student
- Volunteered for school activities and community service
References
References available upon request.
Timeline
Barista/Server
Zoeys Cafe
06.2024 - 08.2024
Receptionist
Rogue scenic homes
12.2023 - 07.2024
Host/Lead Busser
Cicilys Pasteria
08.2022 - 12.2023
Housekeeper
Maries cleaning
06.2022 - 07.2024
Host/Expo Runner
Four daughters irish pub and grill
01.2020 - 08.2021
High School Diploma -
South Medford High School
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