Managed the release of information process, safeguarding sensitive patient data while adhering to legal requirements.
Enhanced patient care by accurately organizing and maintaining medical records and health information.
Acted as a liaison between departments, coordinating efforts to achieve efficient interdepartmental communication concerning health information management.
Trained fellow technicians on best practices for managing health information, fostering a high-performance team environment.
Assisted healthcare providers with timely access to accurate medical records, contributing to better patient outcomes.
Optimized storage solutions for physical medical records while ensuring easy retrieval when needed.
Monitored changes in regulations and guidelines affecting medical records management, adjusting departmental policies accordingly.
Established and maintained strong relationships with external vendors, ensuring smooth operations within the department.
Assisted patients in understanding their rights regarding personal health information privacy under HIPAA regulations.
Reviewed charts and flagged incomplete or inaccurate information.
Maintained patient records systems by archiving, scaning and indexing important documents and files.
Referral / Medical Record Clerk
Baptist Memorial Cancer Center Golden Triangle
07.2019 - 03.2022
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Assistant Manager
Bryce Hospital/Health Care Service Group
01.2014 - 02.2019
Assisted with daily operations/employee training
Completed staff in-services
Entered payroll data
Entered PI/QI data
Completed Sanitation Audits
Observed meal service
Implemented POC’s
Completed Interviews hire and dismiss employees
Cook/Food Service Manager
Prairie Pointe Chevron
01.2009 - 12.2013
Cleaned utensils, equipment, and storage, food preparation and serving areas for the purpose of maintaining required sanitary conditions
Evaluated prepared food for flavor, appearance, and temperature for the purpose of providing items that will be accepted
Maintained equipment, storage, food preparation and serving areas in a sanitary condition for the purpose of complying with current health standards
Monitored kitchen areas for the purpose of ensuring a safe and sanitary work environment Making sure that employees were doing was expected of them .
Reported needed supplies and equipment malfunctions for the purpose of notifying manager of needed items and repair and/or replacement
Assisted in the preparation and serving of all food. Payroll for all employees.
Customer Service Representative
Check Exchange
01.1995 - 12.2009
Received checks and cash, verify amounts, and check accuracy of transactions
Balanced currency, coin, and checks in cash drawers at the end of the day, and calculated daily transactions using computers, calculators, and other machines and products .
Identified transaction mistakes when debits and credits do not balance
Monitored vault to ensure cash balances are correct
Entered customers’ transactions into computers to record transactions and issue computer-generated receipts
Processed and maintain records of customer loans
Developed and Maintain professional relationship with customers
Provide an atmosphere of respect, courtesy and friendliness
Oversaw entire store operations in the absence of the Store Manager
Education
Bachelor Of Administration - Business
Mississippi State University
Starkville, MS
11.2020
Associate Of Applied Business - Business
East Mississippi Community College
Mayhew, MS
12.2015
High School Diploma -
West Point High School
West Point, MS
05.1995
Skills
Customer Service Skills
Multi-tasking
Scheduling
Teamwork
Human Resources
Report Request Maintenance
Medical Records
Admissions Cancer Center
HIPAA Compliance
Ability to handle sensitive and confidential matters
Lead Accounts Payable & Purchasing Manager at East Mississippi Community CollegeLead Accounts Payable & Purchasing Manager at East Mississippi Community College