KALA Broadway
Wolf Lake,IL
Summary
Lead Sales Agent-in-charge with 6 years of experience driving innovative sales strategies and fostering a collaborative team environment. Expert in anticipating market shifts and aligning team efforts with evolving industry trends, ensuring sustainable growth and customer loyalty. Skilled in team leadership, knowledge sharing, and customer relationship management, with a focus on future success. Developing long-term sales strategies that adapt to evolving customer needs and industry trends. This being said, I am ready for a career change, where I can help people in other ways. You won’t regret hiring me. I have always been a star employee and nothing less. Please feel free to contact any past or present employer for confirmation of this. I look forward to hearing from you and hopefully working for you.
Overview
7
7
years of professional experience
Work History
Lead sales Agent-in-charge
Thrive
10.2020 - Current
- Anticipate market shifts, positioning the team for future success
- Develop long-term sales strategies that adapt to evolving customer needs and industry trends
- Forecast industry trends, aligning team strategies with evolving market demands
- Implement innovative sales approaches, driving sustainable growth and customer loyalty
- Foster a cohesive team environment, encouraging knowledge sharing and cross-functional collaboration
- Mentor team members to develop their skills and advance their careers
- Revamped training program, reducing new hire onboarding time
- Introduced digital ordering system, streamlining order process and enhancing accuracy
- Analyzed sales data to identify peak hours, optimizing staff performance.
Assistant manager
Pizza hut
02.2018 - 09.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
GED -
Shawnee College
Wolf Lake, IL01.2023
Skills
- Team Leadership
- Knowledge Sharing
- Innovative Sales Approaches
- Customer Relationship Management
Accomplishments
- Sales experience
- Management experience
Self Description
- Motivated
- Reliable
- Trustworthy
Timeline
Lead sales Agent-in-charge
Thrive
10.2020 - Current
Assistant manager
Pizza hut
02.2018 - 09.2022
GED -
Shawnee College
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