Kala Koonce
Quincy,FL
Summary
Dedicated mental health professional known for exceptional patient assessment and communication skills. Extensive experience in discharge planning and psychosocial evaluations, ensuring comprehensive care for clients. Prepared to contribute to collaborative treatment approaches within dynamic healthcare environments.
Overview
28
28
years of professional experience
Work History
Mental Health Professional Analyst
Florida State Hospital
Chattahoochee, Florida
02.2017 - Current
- Develop treatment plans in collaboration with clients and other healthcare professionals.
- Attended multidisciplinary team meetings to share case updates and collaboratively developed effective care plans.
- Participated in case reviews to uphold quality of care and enhance patient safety standards.
- Identified and implemented ward and unit-based therapeutic approaches in collaboration with the Unit Management Team.
- Documents patient progress and interventions in electronic health records accurately.
- Adheres to HIPAA confidentiality requirements by safeguarding files.
Human Service Counselor III
Florida State Hospital
Chattahoochee, Florida
01.2009 - 02.2017
- Delivered individual and group counseling services to support patient coping and treatment progress.
- Educated families on mental health concerns and facilitated understanding of available treatment options.
- Performed intake assessments to identify patient needs and gather comprehensive clinical history.
- Referred individuals to community resources and external services for added support.
- Completed social services progress notes, psychosocial summaries, advance directive paperwork, and discharge planning documentation to ensure continuity of care.
- Partnered with multidisciplinary teams to align patient care plans and service coordination.
Counselor
Juvenile Assessment Center
Tallahassee, Florida
08.2008 - 11.2008
- Assessed and evaluated individuals referred for services to identify the most effective treatment modalities, enhancing client outcomes.
- Coordinated communication between clients, families, and referral sources during referral/admission process, ensuring smooth transitions into services.
- Conducted interviews and followed detention screening criteria for all youth taken into custody.
- Wrote clear, concise case notes and prepared comprehensive reports, facilitating effective communication with referral sources and treatment staff.
Cashier/Booker
Flying J Travel Center
Midway, Florida
08.1998 - 08.2008
- Handled cash, credit, and debit transactions accurately and securely.
- Processed customer transactions using point-of-sale systems efficiently.
- Resolved customer complaints with professionalism and effective communication skills.
- Entered deposits, credit card charges and sales entries to facilitate cash management.
- Processed accounts payable and receivable transactions.
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
- Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy.
Education
Bachelor of Science - Criminology
Florida State University
Tallahassee, FL11-2008
Associate of Arts - General Studies
Tallahassee Community College
Tallahassee, FL11-2001
Skills
- Patient evaluation
- Psychosocial assessment
- Care planning
- Discharge coordination
- Crisis intervention
- Team collaboration
- effective communication
Accomplishments
- Employee of the month
- Top Hat Award
Timeline
Mental Health Professional Analyst
Florida State Hospital
02.2017 - Current
Human Service Counselor III
Florida State Hospital
01.2009 - 02.2017
Counselor
Juvenile Assessment Center
08.2008 - 11.2008
Cashier/Booker
Flying J Travel Center
08.1998 - 08.2008
Bachelor of Science - Criminology
Florida State University
Associate of Arts - General Studies
Tallahassee Community College