Kala Hites

09.2012 - Current

Ronald hopkins m.d, Directs daily operations of the billing team
Develops training protocols to improve staff engagement
Ensures client satisfaction and resolves operational problems as they arise
Institute and establish benchmarks to improve the clinic's overall economic development
Responsible for all duties related to reimbursement of claims submitted for services rendered throughout the facility
Handles all correspondence, rejections, and denial activities appropriately for assigned payers
Cooperates with all departments and outside entities to obtain all necessary information for claims submission, appeals, and account resolution processes
Extensive experience with billing of Worker's Compensation claims and other third-party medical claims
Assists with compiling, running, and reviewing reports to analyze accounts receivable, collections, delinquent accounts, denials/rejections, payment and charge entry batches, transitional statements, and payment reconciliations.

Summary