Summary
Overview
Work History
Education
Skills
References
Timeline
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Kalai Llanes-Alcain

Beaverton

Summary

Dependable and detail-oriented team member with experience in fast-paced, structured environments and direct customer service roles. Recognized for accuracy, professionalism, and a strong commitment to serving others. Quick to adapt and eager to transition into a role that values efficiency, trust-building, and positive member experiences. Skilled in multitasking, problem-solving, and supporting team goals while delivering exceptional service.

Overview

4
4
years of professional experience

Work History

Warehouse Associate/ Delivery Support

Amazon
Hillsboro
10.2024 - 01.2026

• Maintained accuracy while operating under high volume by scanning, processing, and tracking inventory for delivery
• Supported delivery operations to ensure customer orders were prepared and delivered accurately
• Followed strict operational, safety, and compliance procedures daily
• Demonstrated accountability while handling customer orders and time-sensitive tasks
• Consistently met productivity, attendance, and performance expectations
• Collaborated with team members and drivers to ensure smooth workflow completio

Courtesy clerk (Customer Service)

Safeway
Beaverton
09.2021 - 08.2024
  • Provided friendly, respectful, and helpful service to customers in a busy retail environment
  • Assisted customers with groceries, questions, and special requests, ensuring a positive store experience
  • Represented the store professionally while supporting community-focused service standards
  • Maintained clean, organized work areas to create a welcoming environment for customers
  • Worked closely with front-end staff to support smooth daily operations

Education

High School Diploma -

Aloha High School
Aloha, OR
06-2022

Skills

Positive, Determined, and friendly attitude

  • Member & Customer Service

Accuracy & Attention to Detail
Accountability & Reliability
Professional Communication
Following Policies & Procedures
Team Collaboration
Time Management
Adaptability & Willingness to Learn

References

References available upon request.

Timeline

Warehouse Associate/ Delivery Support

Amazon
10.2024 - 01.2026

Courtesy clerk (Customer Service)

Safeway
09.2021 - 08.2024

High School Diploma -

Aloha High School
Kalai Llanes-Alcain