Summary
Overview
Work History
Education
Skills
References
Timeline
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Kalai Llanes-Alcain

Kalai Llanes-Alcain

Beaverton,OR

Summary

Dependable and detail-oriented team member with experience in fast-paced, structured environments and direct customer service roles. Recognized for accuracy, professionalism, and a strong commitment to serving others. Quick to adapt and eager to transition into a role that values efficiency, trust-building, and positive member experiences. Skilled in multitasking, problem-solving, and supporting team goals while delivering exceptional service.

Overview

4
4
years of professional experience

Work History

Warehouse Associate/ Delivery Support

Amazon
10.2024 - 01.2026
  • Maintained high levels of accuracy while scanning, processing, and tracking inventory in a fast-paced environment
  • Followed strict operational, safety, and compliance procedures on a daily basis
  • Demonstrated accountability while handling time-sensitive materials and customer orders
  • Supported delivery operations to ensure accuracy and on-time service
  • Collaborated with team members and drivers to maintain efficient workflow and service standards
  • Consistently met productivity, attendance, and performance expectations

Courtesy clerk (Customer Service)

Safeway
09.2021 - 08.2024
  • Represented the store professionally while supporting community-focused service standards
  • Provided friendly, professional customer service in a high-traffic retail environment
  • Supported front-end operations including customer transactions and cash-handling procedures when needed
  • Assisted with cashier coverage during peak hours while maintaining accuracy and professionalism
  • Followed store policies related to cash control, loss prevention, and customer interactions
  • Maintained organized, clean work areas to support efficient and welcoming operations
  • Assisted customers with questions and special requests while ensuring a positive experience
  • Worked closely with supervisors and front-end staff to support smooth daily operations

Education

High School Diploma -

Aloha High School
Aloha, OR
06-2022

Skills

    Positive, Determined, and friendly attitude

  • Customer & Member Service
  • Cash-Handling Support & Transaction Accuracy
  • Attention to Detail
  • Accountability & Reliability
  • Policy & Procedure Compliance
  • Confidential Information Awareness
  • Professional Communication
  • Time Management & Multitasking
  • Team Collaboration
  • Adaptability & Willingness to Learn

References

References available upon request.

Timeline

Warehouse Associate/ Delivery Support

Amazon
10.2024 - 01.2026

Courtesy clerk (Customer Service)

Safeway
09.2021 - 08.2024

High School Diploma -

Aloha High School
Kalai Llanes-Alcain