Kalaia Dodson

• Conduct cold calls to qualify leads and introduce VR Industries’ electronics manufacturing services, contributing to a growing B2B pipeline.
• Collaborate with the Marketing Manager on targeted outreach campaigns, helping increase engagement with robotics, defense, and medical device prospects.
• Support LinkedIn content, CRM workflows, and trade show prep, enhancing customer communication and brand visibility.
• Assist with lead generation research, industry segmentation, and email marketing strategy to strengthen VR’s sales development process.

• Delivered high-quality customer service in a fast-paced environment, handling 50+ guests per shift with accuracy and patience.
• Demonstrated strong communication skills and teamwork while coordinating with the kitchen and front staff.
• Participated in training programs to improve product knowledge, customer service skills, and teamwork.

• Supervised and trained new employees on operations, customer service, and POS systems to ensure consistent standards
• Managed shift operations, delegated tasks, and resolved customer issues to maintain productivity and satisfaction.
• Supported daily workflows, including cash handling, inventory prep, and store opening/closing procedures.

Double Minor: Biotechnology & Artificial Intelligence

Relevant Coursework: Consumer Behavior, Marketing Research (SPSS), AI Fundamentals, Biology, Advertising & Integrated Marketing Communications.

GPA: 3.5

Diploma awarded