Kalaina Benson-Connor
Sharpsburg,GA
Summary
Dedicated clinical psychology administrative professional with history of meeting company goals by utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Correctional Program Specialist Supervisor
Department Of Justice, Federal Bureau Of Prisons
Atlanta, GA
11.2007 - Current
- Developed, implemented and conducted unit programming for inmates on designated caseload.
- Developed case reports detailing inmate history and likelihood of committing another crime.
- Evaluated programming efforts upon completion of programming.
- Coordinated activities with other treatment units, volunteers and community service providers.
- Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
- Responded to correspondence from community agencies, families and public inquiries.
- Collaborated with institutional staff, area law enforcement, mental health boards, county attorneys and treatment providers.
- Arranged substance abuse rehabilitation for offenders.
- Monitored inmates' progress using questionnaires and psychological testing.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Saved 1.5 million dollars by implementing cost-saving initiatives that addressed long-standing problems.
- Evaluated programming efforts upon completion of programming
- Coordinated activities with other treatment units, volunteers and community service providers
- Responded to correspondence from community agencies, families and public inquiries
- Compiled visitation lists and collected personal and family information
- Developed, implemented and conducted unit programming for inmates on designated caseload
- Coordinated and worked closely with law enforcement, social service agencies and mental health providers
- Reported violations of parole conditions to appropriate authorities and maintained record of case activity
- Developed case reports detailing inmate history and likelihood of committing another crime
- Arranged substance abuse rehabilitation for offenders
Psychologist Clinician
United States Department Of Justice FBOP
03.2023 - Current
- Used therapeutic communication techniques to build rapport and guide discussion with patients.
- Interviewed, observed and surveyed patients to gain necessary information for psychological diagnosis.
- Conducted patient observations by monitoring behavior and documented physical health, family history and medications in mental health assessment reports.
- Studied and applied practices from professional reports and literature along with therapies focused on patient needs.
- Cooperated with other practitioners to conduct research, devise improvements and discuss treatment innovations.
- Evaluated patients' goals, as well as mental and practical conditions, to develop individualized courses of treatment.
- Implemented sound, peer-reviewed methodologies and interventions to foster psychological health.
- Performed research on effectiveness of interventions and proposed changes to intervention structures based on evaluation outcomes.
- Trained future psychologists on best practices, counseling techniques, assessment and consultation.
- Managed caseload of individual clients, couples, and family therapy sessions.
- Documented diagnoses, interventions implemented and outcomes across outpatient clinics.
- Disseminated reports and briefings for program management and to drive patient care improvements.
- Applied individual therapeutic techniques and knowledge to interpret testing and observation results.
- Distributed research documents, published journals, presented findings to psychology industry experts and applied in practice areas.
- Collaborated with Subject Matter Experts with insights on behavior and environmental conditions.
- Presented implementation guides to clinicians outlining interventions focused on various specific issues.
- Critically analyzed and interpreted reports related to opioid addiction, self-harm and psychosis across many healthcare domains.
Police Officer III
City Of New Orleans
New Orleans, LA
09.2002 - 10.2007
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Investigated and reported crimes, accidents, offenses and damage to property.
- Answered emergency calls for help from citizens and business owners.
- Managed over 50 calls for service per day in addition to being investigative officer on homicide scenes.
- Secured crime scenes, gathered evidence and questioned witnesses.
- Engaged with local individuals and community leaders to discuss crime reduction strategies.
- Determined appropriate course of criminal prosecution by analyzing and evaluating information.
- Notified emergency personnel of incidents requiring medical assistance and aid.
- Worked with investigations team to surveil and capture offenders for possession and distribution of illegal narcotics and prescription drugs.
- Coordinated swift and tactical responses to wide range of criminal issues.
- Conducted thorough investigations of serious injury and fatality traffic accidents.
- Executed operational protocols for criminal and non-criminal violations.
- Checked accuracy and integrity of collected information to identify optimal course of investigation.
- Debriefed arrested individuals to collect important information for ongoing investigations.
- Responded quickly to suspected bomb threats and evacuated buildings to search for explosive devices.
- Developed organizational system for case records, reports, logs and agendas.
- Talked regularly with citizens to establish rapport and become familiar presence in area
- Investigated and reported crimes, accidents, offenses, and damage to property
- Conducted witness interviews and gathered details regarding incidents to determine best course of action
- Secured crime scenes, gathered evidence, and questioned witnesses
- Answered emergency calls for help from citizens and business owners
- Patrolled assigned areas to prevent and detect roadway crimes
- Apprehended offenders and conducted interviews and interrogations
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance
- Conducted preliminary investigations at scenes of major crimes
Education
Master of Arts - Liberal Arts And Sciences
Tulane University
New Orleans, LA05.2016
Bachelor of Science - Criminology/Sociology
Jackson State University
Jackson, MS2008
Skills
- Corrective Action Planning
- Law Enforcement
- Program Management
- Defendant Monitoring
- Case Management
- Inmate Interviews
- Oral Communication
- Institutional Policies
- Confidential Records Management
- Incident Reports
- Community Mental Health Programs
- Quality Assurance
Accomplishments
- Collaborated with team of ten in the development of National Policy for Unit Mangement.
Timeline
Psychologist Clinician
United States Department Of Justice FBOP
03.2023 - Current
Correctional Program Specialist Supervisor
Department Of Justice, Federal Bureau Of Prisons
11.2007 - Current
Police Officer III
City Of New Orleans
09.2002 - 10.2007
Master of Arts - Liberal Arts And Sciences
Tulane University
Bachelor of Science - Criminology/Sociology
Jackson State University
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