Kalanie Best
Albany
Summary
Professional Summary
A compassionate and dedicated caregiver with a broad range of experience in educational, retail, and administrative sectors. Demonstrated capability in fostering a nurturing and supportive atmosphere, evidenced by effectively addressing children's hygiene and nutritional requirements as an assistant teacher, while also facilitating their early developmental learning. Possesses strong interpersonal and organizational abilities developed through roles as a secretary and sales associate, with a proven history of surpassing sales targets in a jewelry retail environment. Committed to providing outstanding care and support, while skillfully adapting to the distinct needs of individuals in various settings.
Overview
5
5
years of professional experience
Work History
Assistant Teacher
Childtime Learning Center
10.2024 - Current
- Supported student physical, mental, and social development using classroom games and activities.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children's education.
- Prepared and served meals for children, maintaining accurate records of dietary needs and consumption
- Assisted children with restroom needs and provided care during accidents, ensuring a clean and safe environment.
Receptionist
Urban Transports
06.2020 - Current
- Welcomed customers with genuine warmth, whether face-to-face or on the phone, ensuring they felt appreciated from the moment they contacted us.
- Efficiently organized appointments and handled moving arrangements, consistently prioritizing our customers' convenience and peace of mind.
- Served as a reliable resource for customers, providing comprehensive details about our services and pricing to help them make informed decisions.
- Established meaningful relationships with customers by offering tailored assistance and friendly support, fostering trust and loyalty.
Sales Associate
Jacob Josephs Jewelry
09.2022 - 05.2023
- Enhanced customer satisfaction by delivering outstanding service, quickly addressing concerns, and creating a welcoming store atmosphere.
- Provided each customer with exceptional, personalized service to drive sales and improve satisfaction.
- Maintained organization in the store environment, including inventory management.
- Extended help during holidays and busy times to help cover staffing shortages.
- Collaborated with colleagues to achieve sales goals and ensure a positive work environment.
Youth Counselor Assistant
Brooklyn Empowerment Neighborhood Initiative
10.2020 - 08.2021
- Collaborated with counselors to support individuals with disabilities.
- Provided guidance and assistance to young people in challenging situations.
- Contributed to organizing events and activities that encouraged social skill development and positive peer interactions.
- Aided individuals in planning and organizing their daily, weekly, and monthly routines.
- Helped students create study plans and manage their homework to keep up with their schoolwork.
Education
Bachelors of Arts - Psychology
University At Albany- SUNY
Albany, NY05.2025
Skills
- Positive Customer Engagement
- Conflict Resolution
- Documentation And Reporting
- Administrative Support
- Organization skills
- Behavior management
- Lesson planning
- Behavior modification
- Behavior modeling
- Documentation and reporting
- Time management
- Task prioritization
- Personal hygiene assistance
- Medical record-keeping
- Special needs care
- Sales
Timeline
Assistant Teacher
Childtime Learning Center
10.2024 - Current
Sales Associate
Jacob Josephs Jewelry
09.2022 - 05.2023
Youth Counselor Assistant
Brooklyn Empowerment Neighborhood Initiative
10.2020 - 08.2021
Receptionist
Urban Transports
06.2020 - Current
Bachelors of Arts - Psychology
University At Albany- SUNY
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