Summary
Work History
Education
Skills
Other
Timeline
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Kalanie Thomas

Clackamas,OR

Summary

Dynamic and results-driven fitness sales professional with a strong background in membership growth, team development, and client retention strategies. Proven ability to lead high-performing teams, drive studio performance through innovative outreach, and foster lasting member relationships. Committed to creating an uplifting, goal-focused environment that motivates both staff and clients.

Work History

General Manager

Club Pilates
2023 - 2025
  • Lead all daily operations, ensuring studio performance aligned with sales and retention goals.
  • Hired, trained, and managed a high-performing front desk and instructor team.
  • Increased member retention through personalized outreach and engaging community events.
  • Developed and scheduled branded content for digital platforms to support marketing goals.
  • Spearheaded local partnerships and events to grow visibility and lead generation.

Membership and Operations Director

East Side Athletic Club
2021 - 2023
  • Drove new membership sales through studio tours, lead conversion, and guest follow-ups.
  • Provided tailored recommendations to potential members based on fitness goals.
  • Cultivated strong relationships with members to foster loyalty and long-term engagement.
  • Oversaw resource and supply management to support smooth daily operations.
  • Created and optimized employee shift schedules to ensure quality member experience.

Front Desk Associate

Stafford Hills Club
2019 - 2021
  • Delivered excellent customer service as the first point of contact for members and guests.
  • Handled appointment scheduling, class check-ins, and front desk operations.
  • Supported membership sales by promoting club amenities and upcoming events.
  • Collaborated with instructors and management to ensure a smooth daily experience for all clients.

Education

High School Diploma -

Lake Oswego High School
Lake Oswego, OR
05.2018

Oregon State University
Corvallis, OR

Portland State University
Portland

Skills

  • KPI Tracking & Sales Strategy
  • Member Retention & Engagement
  • Team Leadership & Training
  • Lead Pipeline Management
  • Grassroots Event Planning
  • Studio Operations & Resource Management
  • Social Media & Branded Communication
  • Excellent Interpersonal Communication

Other

Portland Winterhawks Rosebuds Dance Team 2023- Current

Timeline

General Manager

Club Pilates
2023 - 2025

Membership and Operations Director

East Side Athletic Club
2021 - 2023

Front Desk Associate

Stafford Hills Club
2019 - 2021

High School Diploma -

Lake Oswego High School

Oregon State University

Portland State University

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