Kaldea La Follette
Gilbert,AZ
Summary
Known for my unwavering commitment to achieving goals, I consistently deliver high-quality work through meticulous attention to detail and a strategic approach to problem-solving. Possessing a strong work ethic, I thrive in fast-paced environments and excel in meeting tight deadlines without compromising on the quality of deliverables.
I approach challenges with a solution-oriented mindset and leverage my analytical abilities to identify opportunities for improvement.
As a dedicated professional, I am eager to bring my expertise, passion, and commitment to excellence to a dynamic team or organization. My proven ability to drive results and contribute to the overall success of projects makes me a valuable asset, and I am confident in my ability to make meaningful contributions to any professional setting.
Overview
2
2
years of professional experience
Work History
Hostess
Texas Roadhouse
06.2023 - Current
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Streamlined communication between kitchen staff and servers to ensure accurate order fulfillment and timely delivery.
- Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Floor Associate
Goodwill
02.2023 - 05.2023
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
- Assisted in inventory management, accurately tracking stock levels and aiding in restocking efforts for seamless replenishment of merchandise.
- Collaborated with fellow associates to achieve daily sales goals, contributing to the store''s overall success.
- Contributed to visual merchandising efforts by creating eye-catching displays that attracted customers and promoted sales growth.
- Supported loss prevention initiatives through diligent monitoring of potential theft situations and adhering to company policies regarding security measures.
Cashier
Walmart
09.2021 - 12.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Prevented loss by vigilantly monitoring potential theft or fraud situations in store.
Education
High School Diploma -
Higley High School
Gilbert, AZ08.2024
Skills
-Server Support
-Guest Complaint Resolution
-Reservations Management
-Loss Prevention
-POS system operation
-Sales floor navigation
-Cleanliness and hygiene
-Shelf stocking
-Upselling techniques
-Pricing accuracy
-Markdown execution
-Inventory management
-ID Verification
-Cash Handling
-Payment Collection
Timeline
Hostess
Texas Roadhouse
06.2023 - Current
Floor Associate
Goodwill
02.2023 - 05.2023
Cashier
Walmart
09.2021 - 12.2022
High School Diploma -
Higley High School