Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic

Kale Miller

Green,KS

Summary

Organized and detail-oriented, dedicated to improving efficiency and productivity through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Claims Adjuster-Crop

NAU Country Insurance
Topeka, KS
07.2023 - Current
  • Complete field inspections, reviews and adjustments by reading maps and aerial photos, measuring fields and storage bins, and appropriately administering company crop insurance policies.
  • Research claims and incident information to deliver solutions and resolve problems.
  • Build and maintain relationships with customers by delivering honest, fair service to their policies with clear, concise communication.
  • Document and process information to determine loss potential

Farm & Ranch Sales Specialist

American Family Insurance
Manhattan, KS
12.2022 - 07.2023
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Developed and managed relationships with key clients and partners to drive growth.
  • Educated customers about product features and benefits to aid in selecting best policies for each individuals' needs.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Interpreted policy language to determine coverage for insureds under various lines of business.

Stationary Engineer-Lead

United States Department of Agriculture, USDA
Manhattan, KS
04.2021 - 12.2022

Operates, monitors and gathers date for the daily functioning of seven 800 Horsepower high pressure

(125 psi) Superior Boilers

• Operates, monitors and maintains five 1400-ton Carrier Chillers

• Operates, monitors and maintains seven 2000 kW generators

• Monitors and maintains fuel systems and levels in accordance with Kansas Department of Health and

Environment

• Performs routine maintenance and inspections of Marley Cooling Towers

• Understands the importance of all the equipment and the integral part it plays in the infrastructure for

the electrical power of the Central Utilities Plant

• Inspects and maintains switchgear and Uninterruptible Power Supply (UPS) systems for the Central

Utilities Plant

• Monitors building automated system, Metasys, in Central Utilities Plant control room for alarms and also to place equipment into maintenance mode for necessary repairs and inspections

Stationary Engineer/Operator Technician

US Engineering
Manhattan, KS
06.2018 - 04.2021
  • Inspecting, monitoring and gathering hourly data readings from seven 800 horsepower Superior Boilers
  • Disassembly, inspection and cleaning of Power Flame CMAX burners and Flame Scanners
  • Inspecting, monitoring and gathering hourly data readings from five Carrier/Evergreen Centrifugal Chiller Units

• Disassembling units for inspection, as well as brushing condenser tubes

  • Daily inspections, cleaning, gearbox repairs and general maintenance on Marley Cooling Towers
  • Prepare and delegate work orders to other team members to ensure timely completion through the Maximo Software Platform

Ranch Hand

Vathauer Farms
Barnes, KS
07.2017 - 06.2018

• Responsible for the daily health monitoring of cow/calf operation, administering appropriate care, medications and treatment as necessary

• Assisted with daily feed preparation while using iPad/Apple technology to determine correct rations

• Daily operation and maintenance of heavy equipment; i.e.: pay loader, feed truck, micronutrient

machinery

  • Handled ground preparation, planting and harvesting of all crops

Ranch Hand

Nelson Angus Farms
Leonardville, KS
10.2015 - 07.2017
  • Responsible for the feeding, healthcare and wellbeing of a 5,000 head cow/calf, feedlot operation
  • Managed time and responsibilities for projects and duties while ensuring timely completion of all task
  • Managed schedules for working ground, planting and harvest of all crops
  • Implemented plans designed to improve efficiency of operations on the ranch.

Facilities Maintenance Supervisor

Kansas Department of Wildlife, Parks & Tourism
Junction City, KS
11.2011 - 10.2015
  • Supervised and managed a five-person team at Milford State Park, on Milford Lake
  • While in this position, Milford State park generated more revenue than it ever had in previous years
  • Utilized customer services skills while assisting park visitors as needed
  • Managed various tasks and delegated work which included plumbing, machinery maintenance, carpentry, and working with heavy equipment

Skills

  • Claims Processing
  • Coverage Assessments
  • Installing Systems
  • Inspecting Equipment
  • Crop Cultivation
  • Positive and Professional

Certification

  • Crop Adjuster Proficiency Program (CAPP)
  • Licensed Insurance Producer (Property, Casualty, Crop)

References

References available upon request.

Timeline

Claims Adjuster-Crop

NAU Country Insurance
07.2023 - Current

Farm & Ranch Sales Specialist

American Family Insurance
12.2022 - 07.2023

Stationary Engineer-Lead

United States Department of Agriculture, USDA
04.2021 - 12.2022

Stationary Engineer/Operator Technician

US Engineering
06.2018 - 04.2021

Ranch Hand

Vathauer Farms
07.2017 - 06.2018

Ranch Hand

Nelson Angus Farms
10.2015 - 07.2017

Facilities Maintenance Supervisor

Kansas Department of Wildlife, Parks & Tourism
11.2011 - 10.2015
Kale Miller