Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kale Miller

Green,KS

Summary

Organized and detail-oriented Investigator dedicated to improving efficiency and productivity through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.

Overview

7
7
years of professional experience

Work History

Claims Adjuster-Crop

NAU Country Insurance
07.2023 - Current
  • Complete field inspections, reviews and adjustments by reading maps and aerial photos, measuring fields and storage bins, and appropriately administering company crop insurance policies.
  • Research claims and incident information to deliver solutions and resolve problems.
  • Build and maintain relationships with customers by delivering honest, fair service to their policies with clear, concise communication.
  • Document and process information to determine loss potential

Farm & Ranch Sales Specialist

American Family Insurance
12.2022 - 07.2023
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Developed and managed relationships with key clients and partners to drive growth.
  • Educated customers about product features and benefits to aid in selecting best policies for each individuals' needs.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Generated new leads through networking and attending industry events.

Stationary Engineer-Lead

United States Department Of Agriculture, USDA
04.2021 - 12.2022

• Operates, monitors and gathers date for the daily functioning of seven 800 Horsepower high pressure

(125 psi) Superior Boilers

• Operates, monitors and maintains five 1400-ton Carrier Chillers

• Operates, monitors and maintains seven 2000 kW generators

• Monitors and maintains fuel systems and levels in accordance with Kansas Department of Health and

Environment

• Performs routine maintenance and inspections of Marley Cooling Towers

• Understands the importance of all the equipment and the integral part it plays in the infrastructure for

the electrical power of the Central Utilities Plant

• Inspects and maintains switchgear and Uninterruptible Power Supply (UPS) systems for the Central

Utilities Plant

• Monitors building automated system, Metasys, in Central Utilities Plan control room for alarms and also

to place equipment into maintenance mode for necessary repairs and inspections

• Performs all necessary preventative maintenance on the boilers, chillers and emergency generators

• Troubleshoot and diagnose problems associated with system malfunctions which inhibit proper

functioning of equipment critical to maintaining the facility

Stationary Engineer/Operator Technician

US Engineering
07.2018 - 04.2021

• Inspecting, monitoring and gathering hourly data readings from seven 800 horsepower Superior Boilers

• Disassembly, inspection and cleaning of Power Flame CMAX burners and Flame Scanners

• Inspecting, monitoring and gathering hourly data readings from five Carrier/Evergreen Centrifugal

Chiller Units

• Disassembling units for inspection, as well as brushing condenser tubes

• Daily inspections, cleaning, gearbox repairs and general maintenance on Marley Cooling Towers

• Prepare and delegate work orders to other team members to ensure timely completion through the

Maximo Software Platform

Ranch Hand

Vathauer Farms
07.2017 - 07.2018

• Responsible for the daily health monitoring of cow/calf operation, administering appropriate care, medications and treatment as necessary

• Assisted with daily feed preparation while using iPad/Apple technology to determine correct rations

• Daily operation and maintenance of heavy equipment; i.e.: pay loader, feed truck, micronutrient

machinery

  • Handled ground preparation, planting and harvesting of all crops

Education

Some College (No Degree) - Animal Science/Wildlife Biology

Kansas State University
Manhattan, KS

Skills

  • Crop Adjuster Proficiency Program (CAPP)
  • Licensed Insurance Producer (Property, Casualty, Crop)
  • Insurance Policy Coverage Knowledge
  • Customer Service
  • Computer Proficiency
  • Quality Control
  • Strong Interpersonal and Communication Skills

Timeline

Claims Adjuster-Crop

NAU Country Insurance
07.2023 - Current

Farm & Ranch Sales Specialist

American Family Insurance
12.2022 - 07.2023

Stationary Engineer-Lead

United States Department Of Agriculture, USDA
04.2021 - 12.2022

Stationary Engineer/Operator Technician

US Engineering
07.2018 - 04.2021

Ranch Hand

Vathauer Farms
07.2017 - 07.2018

Some College (No Degree) - Animal Science/Wildlife Biology

Kansas State University
Kale Miller