Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Crew Leader
TROPICAL SMOOTHIE CAFE
Kalamazoo, MI
05.2021 - 05.2023
Demonstrated strong ability to handle diverse tasks concurrently as part of my role at Tropical Smoothie, such as creating smoothies, preparing food items, dishwashing, and operating as a cashier.
Organized inventory of supplies necessary for job completion; ordered additional materials when needed.
Monitored and evaluated the performance of crew members, providing feedback and coaching as needed.
Hostess
FREIGHTER'S
Port Huron, MI
08.2022 - 11.2022
Provided friendly customer service and guided patrons to their seats
Provided timely room service by delivering meals
Assisted with taking and managing customers' to-go and online orders.
Crew Member
Auntie Anne's Pretzels
Port Huron, MI
11.2021 - 05.2022
Helped customers find specific products, answered questions, and offered product advice.
Completed opening and closing tasks, such as setting up workstations, cleaning surfaces, and restocking supplies.
Resolved customer complaints professionally.
Education
BBA - Business Administration
WESTERN MICHIGAN UNIVERSITY
true
05-2026
Associate of Applied Science - Business Management
KALAMAZOO VALLEY CC
true
05-2025
Some College (No Degree) - Baking and Pastry Arts
BAKER COLLEGE PORT HURON
Port Huron, MI
Skills
Positive Attitude
Problem Solving
Flexibility
Teamwork
Organization and Efficiency
Attention To Detail
Creativity
Effective Communication
Self Motivation
References
References available upon request.
Timeline
Hostess
FREIGHTER'S
08.2022 - 11.2022
Crew Member
Auntie Anne's Pretzels
11.2021 - 05.2022
Crew Leader
TROPICAL SMOOTHIE CAFE
05.2021 - 05.2023
BBA - Business Administration
WESTERN MICHIGAN UNIVERSITY
Associate of Applied Science - Business Management