Kalea Sanchez
Oak Harbor,WA
Summary
Detail-oriented and customer-focused Front Desk Lead cross-trained at both Best Western and Candlewood Suites, primarily based at Candlewood Suites while regularly supporting Best Western. Known for delivering excellent guest service while leading front desk operations in fast-paced hospitality environments. Proven ability to supervise staff, resolve guest concerns professionally, and manage reservations, billing, and daily hotel operations with accuracy and efficiency. Brings a strong foundation in organization, teamwork, and accountability developed through prior service as an Aircrew Survival Equipmentman in the U.S. Navy. Recognized for adaptability, reliability, and maintaining high standards while working flexible hours, including nights, weekends, and holidays.
Overview
5
5
years of professional experience
Work History
Front Desk Lead
Candlewood Suites
Oak Harbor, WA
01.2025 - Current
- Supervised front desk operations, ensuring seamless guest check-in and check-out processes.
- Trained and mentored junior front desk staff on customer service best practices.
- Implemented new scheduling systems to optimize staff allocation during peak hours.
Front Desk
Best Western
Oak Harbor, WA
11.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Aircrew Survival Equipmentmen
U.S Navy
Naval Air Station Whidbey Island
11.2020 - 11.2024
Maintained seven mission ready aircrafts onboard USS Harry S. Truman for deployment of 2021-2022 and USS Theodore Roosevelt for deployment of 2024. Maintained 19 sets of aircrew gear, acquiring 1,327 maintenance man- hours. Aided in the safe execution of flights totaling in 5,253 flight hours. Qualified to oversee tasks are being accurately completed in accordance with instructions and inspects maintenance within proper safety procedures. Awarded for profesional achievement of outstanding work ethic and positive attitude.
Education
Monument Valley High School
Skills
- Worked effectively in fast-paced environments
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations
- Worked flexible hours across night, weekend, and holiday shifts
- Managed time efficiently in order to complete all tasks within deadlines
- Organized and detail-oriented with a strong work ethic
- Strengthened communication skills through regular interactions with others
- Learned and adapted quickly to new technology and software applications
- Demonstrated strong organizational and time management skills while managing multiple projects
Timeline
Front Desk Lead
Candlewood Suites
01.2025 - Current
Front Desk
Best Western
11.2024 - Current
Aircrew Survival Equipmentmen
U.S Navy
11.2020 - 11.2024
Monument Valley High School