Kaleab Asfaw

• Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
• Reduced downtime by monitoring machine performance and addressing any concerns promptly.
• Improved product quality with thorough inspections and adjustments to machine settings as needed.
• Ensured safety compliance, conducting regular audits of equipment and workspace conditions.

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• Maintained accurate production records to ensure proper tracking and reporting of key performance metrics.
• Supported engineering teams in the testing and validation of new equipment or process changes to increase efficiency.
• Utilized computerized systems for data entry related to production tasks such as material consumption reporting or shift log updates.

• Provided positive first impressions to welcome existing, new and potential customers.
• Called prospective customers in designated market area to qualify leads.
• Engaged with customers to effectively build rapport and lasting relationships.
• Followed up with clients after installation and delivery to gauge customer satisfaction.
• Maintained detailed files on past transactions and designs for budget and future reference.
• Cultivated relationships with vendors and distributors to negotiate best available prices.
• Used blueprints to best design furniture layouts for homes and apartments, presenting these layouts to clients for review and approval.
• Completed daily cold calling and outreach to build sales pipeline.
• Handled high-volume telemarketing operations with expert use of client management software and computer dialing.

• Managed inventory control, cash control and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
• Approved regular payroll submissions for employees.
• Rotated merchandise and displays to feature new products and promotions.

• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
• Experienced cold caller, assisted customers by answering questions and responding to inquiries.
• Found vehicles that fit customers needs considering there financial situation.
• Maintained records related to sales, returns and inventory availability.
• Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
• Worked with customers over the phone to find the vehicle they are looking for and set appointments for customers to come in and test drive.
• Followed up with customers for further sales.

• Maintained organized, presentable merchandise to drive continuous sales.
• Worked collaboratively with team members to drive customer service initiatives, achieving sales goals and increasing feedback scores.
• Attained top performance in mobile sales with targeted, highly satisfied business customers by delivering exemplary service and assistance.
• Managed and tracked supply using company inventory management software.
• Supported all customer needs with attentiveness and skilled assistance.

• TBI residential service is a direct care halfway house, which provides 24 hour care in 37 different homes.
• It is the staff responsibility to create comprehensive individualized services for each client.
• The staffs responsibility is to give the clients their medication and get them to their apppointments on time
• Completed owner paperwork and obtained all necessary information, including possible allergies, potential aggressive behavior, preferred food type and owner contact details.