Kaleb Addington
Cheyenne,WY
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Strategic Account Manager
State Industrial Products
Jacksonville, NC
02.2021 - Current
- Worked independently with minimal supervision.
- Exceptional computer skills
- Kept detailed records of daily activities through online customer database.
- Trained, mentored and motivated staff to instill desire for superior performance.
- Suggested solutions and innovative ideas to meet client needs.
- Built credibility and trust to influence client's buying decisions.
- Liaised between clients and support team to quickly resolve issues.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Developed new business relationships and maintained existing through regular communications and effective account management.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
- Presented professional image consistent with company's brand values.
- Prepared and deliver customer sales quotes.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Presented information to customers, peers and management.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Met sales, customer service and loyalty program standards.
- Completed call reports, paperwork and on-going personal training by required deadlines.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Quoted prices, credit terms and other bid specifications.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Contributed to team objectives in fast-paced environment.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Prioritized tasks and projects to meet tight deadlines.
- Consulted with businesses to supply accurate product and service information.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Prospected to increase sales lead pipeline and and converted leads into new customers.
- Met existing customers to review current services and expand sales opportunities.
- Attended monthly sales meetings and quarterly sales trainings.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Trained new employees on customer service, money handling and organizing strategies.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Acquired and applied sector knowledge to create effective dialogue with customers.
New Car Sales Representative
Halladay Subaru
Cheyenne, Wyoming
05.2020 - 02.2021
- Negotiated purchase prices and explained sales, warranty and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Prepared purchased vehicles and completed final delivery checks.
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
- Answered telephone and email inquiries from potential customers.
- Contacted associated dealerships to locate desired vehicles meeting customer specifications.
- Tracked down hard-to-find merchandise at diverse locations.
- Maintained compliance with all service, quality, and regulatory standards.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
Security Forces Journeyman
Unites States Air Force
Cheyenne , Wyoming
11.2017 - 04.2020
- Coordinated protection measures for all resources, including weapons systems
- Managed and supervised security force personnel and duties
- Directed team and individual tactical drills, training and anti-terrorism tasks
- Operated and maintained sophisticated communications equipment
- Developed, coordinated and implemented instruction for host nation militaries
- Responded quickly and effectively to all security violations and duress alarms
- Maintained accurate and detailed logs of all events during each shift
- Detected and apprehended any unauthorized personnel
- Maintained surveillance of building and identified all officials and employees before authorizing entrance
- Noted and followed up on any unusual behavior
- Processed and logged accurate and detailed incident reports
- Protected 150 nuclear ICBMs .
- Protected over 6.36 billion dollars worth of weapon systems and protection level resources.
- Responded to calls in both routine and emergency situations
- Investigated all security and safety violations
- Delivered accurate verbal and written reports to company personnel
- Enforced General Services Administration (GSA) policies by anticipating potential security breaches
- Coordinated and operated communications equipment and intrusion detection systems
Engineer
Worker Automation Inc.
Covington, OH
06.2015 - 08.2017
- Drafted 2D and 3D designs using hand drawings and AutoCAD software.
- Supervised preparation of technical drawings by architectural technicians, CAD technicians and drafters.
- Educated general public through professional presentations and community discussions.
- Created, printed and modified drawings in AutoCAD and Revit.
Education
Some College (No Degree) - Business Administration And Management
Edison State Community College
Piqua, OHSome College (No Degree) - Criminal Justice
Community College of The Air Force
Montgomery, ALHigh School Diploma -
Bradford High School
Bradford Ohio05.2017
High School Diploma -
Upper Valley Career Center
Piqua, OH05.2017
High School Diploma -
Upper Valley Career Center
Piqua, OH05.2017
Skills
- Equipment defense
- Battle procedures
- Weapons protection
- Tactical drills
- Air base defense
- Intrusion Detection
- Skilled in conflict resolution
- Access systems and patrol
- Observant
- Background in supervision and management
- Hazard analysis and risk control
- Electronic and stationary surveillance
- Safety guidelines
- Managing PPE
- Training expertise
- Briefing leadership
- Assessing risks
- Identifying hazards
- Maintaining equipment
- Quick learner
- Critical Thinking
- Strong leader
- Team leader
- Trained in security
- Risk Assessment
- Interpersonal awareness
- Weapons training
- Logical reasoning
- Trained in counterterrorism strategies
- Industrial security
- Team building
- Excellent Communication
- Organization and Time Management
Timeline
Strategic Account Manager
State Industrial Products
02.2021 - Current
New Car Sales Representative
Halladay Subaru
05.2020 - 02.2021
Security Forces Journeyman
Unites States Air Force
11.2017 - 04.2020
Engineer
Worker Automation Inc.
06.2015 - 08.2017
Some College (No Degree) - Business Administration And Management
Edison State Community College
Some College (No Degree) - Criminal Justice
Community College of The Air Force
High School Diploma -
Bradford High School
High School Diploma -
Upper Valley Career Center
High School Diploma -
Upper Valley Career Center