Kaleb Barho
Bayfield,CO
Summary
Proficient IT team leader, thrives setting up and maintaining stations, training users and supporting pivotal process improvements to operations network systems and software. Well-versed knowledge of up-to-date business practices, IT standards and government regulations. Self-motivated approach to monitoring and resolving troublesome IT issues. Expert collaboration with developers to continuously improve tools and resources.
Overview
5
5
years of professional experience
Work History
IT Technical Operations Lead
US Navy
09.2020 - 09.2024
- Led and managed a team of 15 sailors in the maintenance and restoration of critical Secret and Top Secret responsibilities, increasing the operational readiness of the USN.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Enhanced team productivity by providing technical guidance and mentorship to junior staff members.
- Ensured data security by implementing comprehensive cybersecurity protocols and performing regular audits.
- Boosted overall network efficiency by conducting routine evaluations and recommending necessary upgrades or modifications based on findings.
- Delivered timely resolutions to end-users'' technical issues by coordinating support efforts with internal teams and external vendors as needed.
- Provided basic end-user troubleshooting and desktop support.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Collaborated with other departments to identify and solve software issues.
- Collaborated with cross-functional departments to drive cohesive efforts towards common goals and objectives.
- Improved overall team morale with effective motivational techniques like reward programs, recognition events, and transparent communication practices.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Oversaw daily operations, ensuring timely completion of tasks while maintaining exceptional quality standards.
- Improved IT infrastructure by implementing efficient technical operations strategies and streamlining processes.
- Optimized system performance through proactive monitoring, troubleshooting, and maintenance of hardware and software components.
Curbside Shopper
H.E. Butt Grocery Company
08.2019 - 03.2020
- Enhanced customer satisfaction by providing efficient and accurate curbside shopping services.
- Assisted store management in maintaining optimal inventory levels for popular items, ensuring timely restocking.
- Expedited order processing by swiftly locating and gathering requested products from the store shelves.
- Collaborated with team members to ensure seamless communication and coordination of curbside orders.
- Managed high volumes of orders during peak times, prioritizing tasks to maintain efficiency and accuracy.
- Strengthened customer loyalty by providing personalized service, addressing concerns, and resolving issues promptly.
- Maintained a clean, organized workspace to efficiently process orders in a fast-paced retail environment.
Education
No Degree - Criminal Justice
South Plains College
Levelland, TX06.2022
No Degree - Political Science And Government
Austin Community College
Austin, TX06.2022
Diploma -
Smithville Highschool
Smithville, TX07.2018
Skills
- Leadership
- Technical support
- Problem-solving
- System administration
- Operational efficiency
- Software applications
- Redhat Linux
- Cisco
- Microsoft 365
- Cryptogrophy
- Saas
- Networking
- Network Administration
- IT Security Management
- Incident Management
- Cybersecurity Best Practices
- Disaster Recovery Planning
- Configuration Management
- System Integration
- Technical Documentation
- Database Administration
- Cloud Computing
- Technical Troubleshooting
- Customer Support
- Operations Management
- Critical Thinking
Accomplishments
Good Conduct Award
Navy and Marine Corps achievement medal
Achieved level of operations assistant manager.
Nominated for sailor of the quarter X2
references
- Duc Ngo, USN, duc.t.ngo2.mil@us.navy.mil, 209-390-7157
- Kayne Palea, USN, kayne.k.palea.mil@us.navy.mil, 808-987-4431
- Kent Green, USN, kent.b.green2.mil@us.navy.mil, 619-545-0039
- Michael Martinez, USN, michael.a.martinez394.mil@us.navy.mil, 512-269-6418
hobbies and interests
- Ultra marathoner
- Overlanding
- Hiking
- Hunting
Timeline
IT Technical Operations Lead
US Navy
09.2020 - 09.2024
Curbside Shopper
H.E. Butt Grocery Company
08.2019 - 03.2020
No Degree - Criminal Justice
South Plains College
No Degree - Political Science And Government
Austin Community College
Diploma -
Smithville Highschool
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteOn-SiteHybridImportant To Me
Work-life balance401k matchPaid time offCareer advancementHealthcare benefitsWork from home optionPaid sick leaveSimilar Profiles
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