Assisted in diagnosing and resolving water distribution system issues, supporting emergency repairs while maintaining safety, accuracy, and operational efficiency.
Collaborated with supervisors and field crews to coordinate maintenance activities, troubleshoot operational problems, and ensure timely completion of work.
Communicated with homeowners, contractors, and community members to provide service updates and resolve customer concerns, enhancing community relations.
Learned specialized equipment, technical procedures, and industry terminology to support daily public utility operations effectively.
Obtained CDL certification to operate commercial vehicles safely, showcasing adaptability, attention to detail, and a commitment to safe work practices.
Door to Door Sales Representative
ION SOLAR
Orem, UT
03.2023 - 12.2024
Generated $675,438 in net sales revenue through effective communication, problem-solving, and customer-focused service.
Established and nurtured customer relationships by identifying needs, providing solutions, and professionally addressing concerns.
Managed customer information and organized records throughout sales process, ensuring adherence to performance expectations.
Demonstrated strong time management, resilience, and self-motivation by maintaining a demanding six-day work schedule in a fast-paced environment.
Adapted to new markets and sales strategies while rapidly learning about evolving products and procedures.
Education
Bachelor of Science - Business Analysis
Utah Valley University, Woodbury School of Business
Orem, UT
07-2026
Skills
Water Quality Analysis
Operational Efficiency
Maintenance Planning
Process Improvement
Data Analysis
Excel
Microsoft office
Field Reporting
Problem-solving aptitude
Time management
Team collaboration
Relationship building
Communication skills
Community Engagement
Projects
UVU Dashboards, Orem, UT, 05/26, Designed and developed 5+ interactive Tableau and Power BI dashboards using healthcare, HR, sales, project management, and customer datasets to support data-driven decision making., Cleaned, transformed, and analyzed 10,000+ large datasets to create KPI scorecards, trend analyses, geographic visualizations, and performance reports., Applied business analysis techniques to identify trends, improve reporting efficiency and present actionable insights through interactive dashboards., Utilized Microsoft Excel, Tableau and Power BI to organize data, automate reporting and communicate findings to stakeholders through professional visualizations., Analyzed water usage data with Excel for Riverton Water Department and developed new system to data track water usage for the cities flushing program.
Coursework
Business Intelligence & Data Visualization
Spreadsheet Applications
Business Analysis & Project Management
Operations Management
Strategy & Implementation
Marketing Analytics
Timeline
City Worker Water Department
Riverton City
01.2025 - Current
Door to Door Sales Representative
ION SOLAR
03.2023 - 12.2024
Bachelor of Science - Business Analysis
Utah Valley University, Woodbury School of Business