Kaleb Duax
Complete Investigations
Kennesaw,GA
1
Certification
10
years of professional experience
Investigator conducting 31+ hours of surveillance per week, evidence collection, and records research for fraud, disability, and injury-related cases. Builds case files through witness statements, video, photographs, audio recordings, and clear reports that support timely decisions. Works in full compliance with Georgia laws, explaining code ordinances while maintaining confidentiality and professional communication throughout covert assignments.
Work History
Private Investigator
2 Years 1 Month- Investigated individuals claiming disability to identify and document fraud.
- Staked out locations to locate individuals and gather evidence of unlawful activities.
- Tracked claimants through routine and notable activities and documented findings with videos, photographs and audio recordings.
- Conducted mobile and stationary surveillance on subjects of investigations.
- Conducted surveillance for up to 8+ hours at time.
- Uncovered critical evidence by conducting thorough background checks, surveillance, and research for client cases.
- Conducted covert operations to gather intelligence on subjects while maintaining strict confidentiality and professionalism throughout the investigation process.
- Identified patterns of behavior in subjects under investigation, enabling the development of tailored surveillance strategies that yielded successful results.
- Produced professional reports outlining findings of cases, expenses incurred and any important incidents.
- Stayed in open communication with supervisors to maintain operational safety and submit timely reports.
- Operated in full compliance with GA laws covering interactions with individuals, records searches and allowable surveillance techniques.
- Conducted scene investigations involving injury insurance claims, documenting and collecting information regarding each case including measurements, witness statements, as well as potential surveillance footage.
SIU Investigator
2 Years 1 Month- Conducted thorough investigations into insurance claims to identify potential fraud.
- Collaborated with law enforcement agencies to gather evidence and support case resolution.
- Analyzed data trends to detect inconsistencies and recommend preventive measures against fraudulent activities.
- Prepared detailed reports documenting findings and presenting recommendations for claims resolution.
- Maintained thorough documentation of all investigative actions taken, ensuring compliance with company policies and legal requirements.
- Prepared detailed investigation reports for management teams and legal departments, facilitating effective decision-making processes.
- Improved SIU investigations by implementing efficient case management strategies.
- Conducted inspections of properties to identify violations and recommend corrective actions.
- Educated property owners on compliance requirements and best practices for maintaining standards.
- Improved community safety by conducting thorough inspections and identifying code violations in residential and commercial properties.
- Conducted various field investigations.
- Prepared evidence in support of legal actions taken.
- Patrolled assigned area to identify and evaluate problems.
- Identified safety concerns and documentable fire code violations in new constructions and existing structures.
- Conducted interviews of witnesses, coordinated with experts and communicated with insurance company representatives to gather information.
Chef
4 Years 2 Months- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
- Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
- Collaborated effectively with front-of-house team for a seamless dining experience and positive customer feedback.
- Achieved consistent on-time service, optimizing kitchen workflows and staff scheduling.
- Maintained high standards of cleanliness and organization in the kitchen, passing all health inspections with excellent ratings.
- Enhanced guest satisfaction by introducing a feedback system to gather insights and make informed improvements.
- Coordinated with team members to prepare orders on time.
- Set up and broke down kitchen for service.
- Worked closely with front-of-house staff to facilitate excellent customer service.
Pizza Shop Assistant
3 Years- Maintained a clean and organized workspace, adhering to health code regulations for optimum food safety.
- Managed phone orders professionally, providing clear communication and accurate order details to kitchen staff.
- Collaborated with team members for smooth operations during busy hours, minimizing wait times for customers.
- Supported kitchen staff by prepping ingredients and assembling pizza toppings as needed, expediting order fulfillment.
- Operated cash register accurately, processing transactions quickly to maintain efficient customer flow.
- Built rapport with repeat customers by remembering names, preferences, or dietary restrictions.
- Assisted in inventory management, ensuring adequate stock levels for uninterrupted service.
- Developed strong product knowledge to make personalized recommendations for customers based on their preferences.
- Enhanced customer satisfaction by efficiently taking and preparing orders with accuracy and speed.
- Assisted in opening and closing duties, ensuring the store was ready for daily operations or secure at the end of the day.
- Reduced food waste through proper storage techniques and timely usage of perishable ingredients.
- Monitored dining area cleanliness throughout shifts, attending to spills or messes promptly.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Participated in regular training sessions to stay updated on new menu items, promotions, and company policies.
- Conducted routine equipment maintenance checks to prevent malfunctions during peak hours.
- Increased sales through upselling additional menu items and promoting special offers.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
Bachelor Of Social Science - Criminal Justice
- 3.5 GPA
High School Diploma - General Studies
- 3.0 GPA
- Elected Captain of Lacrosse Team
Skills
Evidence gathering
Accident reconstruction
Surveillance
Fraud investigations
Background checks
Process serving
Witness statements
Public records search
Insurance claims investigation
Records research
Case reporting
Case file management
Photography and Inspection
Certification
Licensed Investigator
- PI - Certified Private Investigator
Timeline
Private Investigator
Complete Investigations
11.2022 - 12.2024Read More
SIU Investigator
Morgan & Morgan Insurance Agency
10.2022 - 11.2024Read More
Chef
Kennesaw State University Kennesaw
08.2018 - 10.2022Read More
Pizza Shop Assistant
Papa John's Pizza
01.2015 - 01.2018Read More
Campbell High
High School Diploma from General Studies
Read More
Kennesaw State University
Bachelor Of Social Science from Criminal Justice
Read More