Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Kaleb Groves

Westerville,OH

Summary

Methodical network administrator with 8 years of experience in supporting network environments. Resourceful in managing network infrastructure and optimizing environment while reducing redundancy. Capable in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Excellent communicator when interfacing with other teams, vendors and end-users. Considered expert in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Infrastructure Delivery Deployment Lead

AWS
09.2023 - Current
  • Developed and introduced IT strategies to improve operational efficiency.
  • Generated reports for IT project progress and performance.
  • Updated customers and senior leaders on progress and roadblocks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Infrastructure Delivery Deployment Technician

AWS
01.2022 - 08.2023
  • Maintained a proactive approach towards issue resolution through early identification, reporting, tracking, and escalation.
  • Enhanced deployment efficiency by streamlining processes and implementing best practices.
  • Contributed to streamlined communication between stakeholders by serving as a central point of contact during the deployment process.
  • Reduced downtime for clients by troubleshooting and resolving technical issues promptly.

Infrastructure Delivery Deploy Technician (Temp)

AWS
07.2021 - 01.2022
  • Resolved problems, improved operations and provided exceptional service.
  • Proven ability to learn quickly and adapt to new situations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.

Network Administrator

DOD
10.2017 - 06.2021
  • Constructed and maintained Virtual Local Area Network (VLAN).
  • Developed and refined build process and configurations, and contributed to network automation.
  • Maintained network hardware and software and monitored network to support network availability to end users.
  • Verified continuity of computer and telephone system services for users through technical expertise, assistance and project coordination.
  • Installed and upgraded [Type] internal and third party software.
  • Provided on-call support for network engineering duties.
  • Closed trouble tickets quickly and efficiently with rate of 30 completed tasks per week.
  • Installed, configured, and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Drafted training materials and organized training sessions for new employees.
  • Increased knowledge base for help desk staff by authoring documentation for system configuration and troubleshooting.
  • Planned, coordinated and implemented network security measures.
  • Configured networks for smooth, reliable operation to meet business processes and objectives.

Education

Bachelor of Science - Sports And Health Sciences

American Military University
Online
02.2026

High School Diploma -

Westerville South
Westerville,OH
05.2016

Skills

  • Network security oversight
  • Network repairs and maintenance
  • Hardware and software monitoring
  • Data backups
  • Analysis and critical thinking
  • Network systems installation
  • Experience with Active Directory, TFTP, FTP, Outlook, Office 365, Excel, Word, Sharepoint, TEAMS, Destructive Software, Putty, Wireshark, Powershell
  • Effective communication
  • Program installations
  • Technical Analysis
  • Infrastructure planning
  • System upgrades
  • Hardware knowledge
  • Flexible & Adaptable
  • Microsoft Office
  • Reading comprehension
  • Training & Development

Accomplishments

    -Recieved the "NAVY AND MARINE CORPS ACHIEVEMENT MEDAL" for the superior performance of duties while serving as the lead network supervisor for Marine Air Support Squadron 1 from 11 March to 3 May 2019.

    -Created the network infrastructure for 10-35 end user devices for 12 military operations, including 1 NATO exercise

Certification

-CCNA 1&2 (Not CCENT)

-Security+ equivalency

Timeline

Infrastructure Delivery Deployment Lead

AWS
09.2023 - Current

Infrastructure Delivery Deployment Technician

AWS
01.2022 - 08.2023

Infrastructure Delivery Deploy Technician (Temp)

AWS
07.2021 - 01.2022

Network Administrator

DOD
10.2017 - 06.2021

Bachelor of Science - Sports And Health Sciences

American Military University

High School Diploma -

Westerville South

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