Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

SANTOSH KUMAR SWARNKAR

Technical Operations Lead
Hyderabad,Telangana

Summary

Looking for career enrichment opportunities in Cloud IT operations and development, IT Infrastructure Management, Solution designing & security analysis, Architect. Summary: I have around 18+ years of IT experience and 6 years in OCI Cloud computes, Docker & Kubernetes, Terraform, Ansible, Elasticsearch, Power Broker, OUD, ODSEE, System Administration of Linux/Centos, Python/Perl/Shell knowledge, Middleware (MQ/MB) & Operating system infrastructure servers like Cluster VERITAS, KVM/Xen. I have proper exposure to DR planning, implementation, and capacity planning and configuration management. I have exposure to extensive use of Open source tools in cloud.

Overview

16
16
years of professional experience

Work History

IT Technical Operations Lead

Oracle India Limited
Hyderabad, Telangana
09.2014 - Current
  • Knowledge of multiple client environment & culture like, Telecom, Finance, Insurance, Airport pharmaceutical and Govt projects.
  • Working as Technical operations lead & providing Solution, Designing & Security on oracle cloud services and Unix/Linux.
  • Being a part of security, I am Supporting & leading Authentication & authorization across the region from India delivery Center.
  • Working as an operation lead for IDC & providing Support to Linux, ODSEE, LDAP, OUD, IDCS, Powerbroker.
  • Privilege policy creation using tools Power Broker & slogger for cloud compute nodes & enterprise users.
  • Solutions, Designing & security analysis Unix/Linux.
  • Applying and designing secrules for compute tenant in OCI.
  • Configure CI/CD over Travis CI using git hub.
  • Configured Elasticsearch using logstash and filebeat.
  • Cloud Computing – OCI (certified).
  • Automation: tool like Ansible, Terraform, Oracle resource provider management.
  • Docker & Kubernetes.
  • Team Handling and operations.
  • Bug Fixes in Environment.
  • Working on open source projects to avoid highly paid Licenses like logservd.
  • As a Focal take cares of escalation and critical issues.
  • Client interaction & working towards security solution.
  • Successfully completed UK Govt.
  • OC4 project using automation with Terraform/Ansible.
  • Proactive approach towards monitoring tools Enterprise Manager, Ocean, OBS, PagerDuty.
  • Implemented netgroup and centralized keystroking solutions for Cloud compute nodes.
  • Working knowledge in Jira, scrum items to tracks the projects and operations.
  • Design OS for ODSEE builds.
  • Shell/Perl/python scripting knowledge.
  • Solution providing nslcd/nscd/sssd client config.
  • Securing netgroup authentication using PAM modules for IDCS.
  • ODSEE/OUD Performance tuning.
  • Escalation support on our services.
  • Being a member of bartender program I am leading may interviews drive in IDC

Subject Matter Expert(ISME)

IBM
Noida, UP
03.2009 - 09.2014
  • Working as a UNIX ISME providing remote support to multiple accounts from US, UK & Canada. During this time I was visited multiple time onsite for the Knowledge transfer & transformation and DC migration.
  • Knowledge on Pureflex private cloud technology
  • As a Focal take cares of escalation and critical issues.
  • Mentors new team members and provide KT to them.
  • As a member of Tech Panel, conducts interview for new candidates.
  • Work includes maintaining 1300 hundreds of Linux/UNIX server and providing end to end support to client.
  • Works on short-term long-term projects to deploy standalone Linux servers, KVM and in a cluster environment.
  • Works on proactive activities like patching servers and SAN Migrations.
  • Server Build up In Satellite environment
  • Perform nic Bounding for the Failover
  • Preparation of Run Book for the different accounts.
  • Attending daily customers review calls.
  • Driving service improvement & Defect preventions plans across all the accounts.

Unix/Linux and MQ Administrator

SATYAM Computers LTD
Hyderabad , Telangana
11.2007 - 03.2009
  • Project Merrill Lynch
  • Merrill Lynch is a leading global financial management and advisory company spread across in 36 countries and around the world. It is a Fortune 58th company with 58,000 employees in worldwide.
  • Scope of the project includes Installation, Administration, Production Support, and Maintenance of the Unix/Linux, Middle Ware products throughout the Merrill Lynch.
  • Planning for disaster recovery along with the project code development and assistance of different project groups.
  • Creation, administration and maintenance of peer to peer and domain based networks in Linux environment.
  • Able to install, update and maintain application middleware system management tools and n/working in LINUX environment.
  • Configuration and maintenance of NIS based networks.
  • Installation of Linux ES 4.0 and configuring various services like.
  • BIND, NFS, NIS, DHCP, Samba, Apache, RAID, LVM, Squid etc.
  • Configuration of FTP Server, Telnet Server, Open SSH, certificate generation.
  • Configuration and administration of LVM.
  • Working on high availability clusters.
  • Implementing security with iptables and TCP Wrappers.
  • Performing Backup and Recovery Task implementing Incremental backup.
  • Implement and support the Web Sphere MQSeries infrastructure in the PRODUCTION, UAT / STAGING and DEVELOPMENT Environment.
  • MQ installation, configuration and health check.
  • MQ Upgrade.
  • Decommission of Qmgrs and MQ objects.
  • Ensuring consistent service delivery of the agreed upon SLA’s.
  • Track record of increasing responsibility in systems infrastructure and project management.
  • Experience in operational 24x6 support, best practice trouble shooting, monitoring, and maintenance.
  • Demonstrated ability to manage multiple high-profiles, complex projects and implement with minimal disruption to end users.
  • Adept at developing effective policies and procedures, project documentation, as well as technical and business specifications.
  • Building Qmgrs and MQ object creation.
  • Migration of Qmgrs and MQ objects (Host to Host / Qmgr name change).
  • MQ Upgrade.
  • Decommission of Qmgrs and MQ objects.
  • Conversion of logging from Linear to Circular.
  • Troubleshooting MQ Issues (Error logs, MQRC Codes and FDCs).
  • Backing up messages and Testing.
  • Authorization of objects in MQ.
  • Handle Queue Manager operations(creation, migration, upgrade & decommissioning).
  • Monitoring of the queues, channels which needs to be up 24X7 for business critical.

Head Tec. Support Engineer (UNIX) for MP & CG

Working in CMS Computers Ltd
Bhopal, MP
09.2005 - 11.2007
  • Working as a head Tec. Support engineer (UNIX) for MP & CG circle and ssociated with Bharti Infotel Ltd as data center Lead.
  • I was actively involved in Air Tel project with IBM Global services India Pvt Ltd as an employee of CMS Computers Ltd.
  • Adept in planning, design, installation & configuration of IT networks, maintenance & troubleshooting, network user management on multiple platforms, governed by communication protocols.
  • Specific Duties and Responsibilities:.
  • Accepts and validates incoming technical problems within response times.
  • Assesses nature & severity of problem.
  • Provides technical action plan to field, and set proper expectations.
  • Provides customer relief via work around or temporary fix.
  • Liaise with Product Engineering, Sales, Services and third party personnel as required to ensure problem resolution.
  • Inputs and edits accurate technical and other relevant information.
  • Management tools, ensuring current status are recorded.
  • Responds to technical aliases and other knowledge sharing forums.
  • Creates and review formal and informal knowledge assets.
  • Provides technical comments to Service Head regarding the reliability, availability and serviceability.
  • Attends customer site as required for critical situations.
  • Develops and test permanent solutions in conjunction with senior TSG.
  • Working groups and other knowledge sharing forums.
  • Installing servers, Server Administration, network services and peripherals.
  • Administrative support of AIX & Linux Servers.
  • Configuring Redundancy in the servers for fault tolerance with User Security and Disk Space management to optimize the server utilization.
  • Trend Micro Office Scan Enterprise Edition.
  • Tuning of oracle server for smooth operations in Linux & AIX.
  • Maintaining & implement of LVM.
  • Monitoring of health checkup of Linux server RHEL3 & RHEL4 & Aix ML5.3.
  • Managing Disk spacing of Linux server RHEL3 & RHEL4 & Aix ML5.3.
  • Designing the Backup Strategy for the sites and ensuring scheduled/unscheduled Backups as per backup plan and restoration.
  • AV products monitoring, Backup administration and regular scanning and closures of the security holes of the server segment on periodic basis.
  • Addressing performance bottlenecks and ensuring maximum network uptime.
  • Conducting Periodic reviews with the customer and analyze calls and their trends to take proactive measures to reduce knowledge-based calls.
  • Managing 400 Servers with Infotel MP&CG circle.
  • Worked with Domino Servers, DNS, WINS, NIS, NFS, DHCP, RAID, LVM.
  • Responsible for Intrusion Detection, network traffic analysis, performance tuning.
  • Worked with Enterprise class anti-virus, backup, monitoring and remote notification and administration.
  • Troubleshoot problems using syslogs, network sniffers, ARP and routing tables and network utilities.
  • Implementation of various system/network-monitoring tools such as Nagios, MRTG and Whatsup gold etc for the on-line monitoring of the data centers and network operations in the circle.

Education

MSC -

Vinayaka University

M.Com - Business Management

Barakthullah University

Industry certification in Red Hat Certified Engineer in RHEL3 (033,133 and 253.) - undefined

Advance Diploma - computer hardware and Lan network

Jet king

Industry certification in Linux - undefined

Cambridge Intercontinental University

Corporate Training on MQ Administration from IBM IBM Web Sphere MQ Admin Professional Certified (V 6.0 / SR5404981). - undefined

Skills

Hardware and software installation

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Accomplishments

  • Various IT Audits e.g.
  • Security, Quality etc.
  • And afterwards compliance on the findings of the audit reports.
  • Coordinated installation, configuration, maintenanceAchievements.
  • Successfully Migration of oracle in AIX(IBM p-series-570) server.
  • Successfully Migration of Wfms in AIX(IBM p-series-570) server.
  • Successfully Migration of Squid proxy server in Linux(RHEL-3).
  • Successfully Migration of Nagios Monitoring server Linux(RHEL-4).
  • Successfully Migration of Nessus Scan server Linux(RHEL-4).

Timeline

IT Technical Operations Lead

Oracle India Limited
09.2014 - Current

Subject Matter Expert(ISME)

IBM
03.2009 - 09.2014

Unix/Linux and MQ Administrator

SATYAM Computers LTD
11.2007 - 03.2009

Head Tec. Support Engineer (UNIX) for MP & CG

Working in CMS Computers Ltd
09.2005 - 11.2007

Corporate Training on MQ Administration from IBM IBM Web Sphere MQ Admin Professional Certified (V 6.0 / SR5404981). - undefined

Industry certification in Linux - undefined

Cambridge Intercontinental University

Advance Diploma - computer hardware and Lan network

Jet king

Industry certification in Red Hat Certified Engineer in RHEL3 (033,133 and 253.) - undefined

M.Com - Business Management

Barakthullah University

MSC -

Vinayaka University

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SANTOSH KUMAR SWARNKARTechnical Operations Lead