Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gaelen Happel

Easton,PA

Summary

Dynamic and results-driven professional with experience as a Correctional Officer at Lehigh County Jail, excelling in inmate management and crisis de-escalation. Proven ability to enhance safety through meticulous report writing and effective supervision. Recognized for strong problem resolution skills and a commitment to maintaining a secure environment.

Overview

7
7
years of professional experience

Work History

Correctional Officer

Lehigh County Jail
Allentown, Pennsylvania
01.2023 - Current
  • Supervised inmate activities and ensured adherence to facility rules.
  • Assisted in crisis situations using de-escalation techniques effectively.
  • Conducted regular security checks to maintain a safe environment.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.

Edge Tumbler Technician

National Magnetics
Bethlehem, PA
08.2018 - 12.2022
  • Visually examined materials, structures and components for signs of corrosion, metal fatigue, cracks and other flaws.
  • Inspected equipment and quickly identified issues, contacting appropriate personnel to schedule repairs.
  • Selected, calibrated and operated equipment used in non-destructive testing of products and materials.
  • Reviewed testing procedures on regular basis to verify compliance of each step with safety standards and regulations.
  • Maintained effective communication, both in writing and verbally, with all project stakeholders to promote open collaboration and enhance goal attainment.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.

Education

Some College (No Degree) -

University of Pittsburgh - Johnstown
Johnstown, PA

Skills

  • Sampling Techniques
  • Maintenance & Repair
  • Basic Math
  • Microsoft Office
  • Supervision & Leadership
  • Problem Resolution
  • Planning & Organizing
  • Computer Skills
  • Active Listening
  • Critical Thinking
  • Organizational Skills
  • Reliable & Trustworthy
  • Good Work Ethic
  • Onsite Inspection Expertise
  • Technical Consulting
  • Safety and security enforcement
  • De-escalation techniques
  • Inmate management
  • Report writing
  • Team collaboration
  • Firearms proficiency
  • Radio communication
  • Central and pod control

Timeline

Correctional Officer

Lehigh County Jail
01.2023 - Current

Edge Tumbler Technician

National Magnetics
08.2018 - 12.2022

Some College (No Degree) -

University of Pittsburgh - Johnstown
Gaelen Happel