Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaleb Hettinger

Spokane Valley,WA

Summary

Dynamic Store Manager with a proven track record at Furniture Row, excelling in customer service and team leadership. Expert in inventory management and training, I successfully implemented strategies that boosted sales performance and enhanced customer engagement. Committed to fostering a positive shopping experience while driving operational efficiency.

Overview

10
10
years of professional experience

Work History

Store Manager

Furniture Row
06.2018 - 10.2025
  • Oversaw daily store operations, ensuring optimal product presentation and customer satisfaction.
  • Trained and mentored team members on sales techniques and inventory management processes.
  • Implemented strategies to enhance customer engagement and increase overall sales performance.
  • Began career in warehouse operations, transitioned to delivery services, and advanced to sales.

Delivery Driver

Pizza Pipeline
01.2016 - 06.2018
  • Delivered orders promptly to ensure customer satisfaction and repeat business.
  • Navigated efficiently using GPS systems to optimize delivery routes.
  • Maintained vehicle cleanliness and safety standards for operational efficiency.
  • Interacted with customers professionally, addressing inquiries and resolving issues effectively.

Assistant Manager

Rent A Center Warehouse & Retail Store
09.2015 - 06.2018

Began career as delivery driver and advanced to assistant manager.

Handled new agreements and verified the information giving is correct.

Managed accounts of overdue clients.

Delivered structured training programs to enhance skills and knowledge of new hires.

Refurbished and cleaned returned products.

Education

High School Diploma -

Mead Highscool
Spokane, WA
2015

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Customer service management
  • Training and mentoring
  • Store opening and closing
  • Inventory management
  • Store merchandising
  • Cash management
  • Retail inventory management
  • Shift scheduling
  • Team leadership and coaching

Timeline

Store Manager

Furniture Row
06.2018 - 10.2025

Delivery Driver

Pizza Pipeline
01.2016 - 06.2018

Assistant Manager

Rent A Center Warehouse & Retail Store
09.2015 - 06.2018

High School Diploma -

Mead Highscool