Kaleb Jackson
Birdsboro,PA
Summary
Dedicated student of the welding trade with a strong commitment to hands-on learning and technical excellence. Proven customer service professional with experience at Wawa and Jack in the Pop Party Rentals, recognized for strengths in problem-solving, teamwork, and adaptability. Skilled in managing high-pressure situations while maintaining a focus on client satisfaction and successful event execution, resulting in consistent positive feedback and repeat business.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Associate
Wawa
Morgantown, PA
01.2025 - Current
- My primary responsibilities involve preparing specialty drinks and beverages for customers while adhering to company guidelines to ensure a high level of customer satisfaction.
- Ensure a safe and clean work environment in compliance with all state and local health regulations.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Equipment and Event Specialist
Jack in the Pop Party Rentals LLC
Birdsboro, PA
01.2024 - Current
- Led onsite execution of events, overseeing setup, breakdown, troubleshooting any issues as they arose while maintaining composure under pressure for a professional outcome every time.
- Interfaced with clients to understand event objectives.
Education
Welding
Berks Career Technology Center
Leesport, PA05-2025
High School Diploma -
Twin Valley High School
Morgantown05-2025
Skills
- GMAW - Gas Metal Arch Weld
- SMAW - Shielded Metal Arch Weld
- GTAW - Gas Tungsten Arch Weld
- FCAW - Flex Core Arch Weld
- Fabrication
- Customer service and support
- Problem resolution
- Team collaboration
Accomplishments
NOCTI - Graduate
Certification
- Sheetmetal Certification
- AWS 1.1
Timeline
Customer Service Associate
Wawa
01.2025 - Current
Equipment and Event Specialist
Jack in the Pop Party Rentals LLC
01.2024 - Current
Welding
Berks Career Technology Center
High School Diploma -
Twin Valley High School
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