Reliable Cafe Worker serving customer needs in hasty environments. Pleasantly offers customers assistance to drive service and satisfaction. Considered hardworking, punctual and approachable.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work History
Restaurant Busser
Walt's Hitching Post
Covington, KY
12.2022 - Current
Improved customer satisfaction rates by answering customers' questions and resolving issues.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Crew Member
McDonald's Restaurant
Florence, KY
06.2022 - 12.2022
Kept food preparation area, equipment, and utensils clean and sanitary.
Trained new team members on procedures, customer service, and sales techniques.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Stocked shelves to organize aisles in assigned department.
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.