Kaleb Joiner
Hampton
Summary
Reliable team player with strengths in decision-making, health and safety compliance, and staff supervision. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Relief Night Manager
Shaws And Star Market
2024.02 - Current
- Implemented effective emergency protocols during critical situations.
- Maintained a safe and secure environment for customers and employees by conducting regular security checks throughout the store.
- Assisted in training new team members, providing guidance on company policies, procedures, and expectations for the night shift operations.
- Managed conflict that arose among team members.
- Ensured compliance with local regulations related to health, safety, fire code standards regularly.
- Served as a liaison between day shift managers and night shift staff in order to maintain consistency in daily operations across all departments within the store.
- Managed nightly cash transactions accurately while adhering to strict financial policies set forth by management.
Customer Service Representative
Shaws And Star Market
2023.07 - 2024.02
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints in a respectful manner, resulting in repeat business.
- Assisted customers in navigating store and fielding questions.
- Trained new employees on company policies, procedures, and best practices.
Graphic Design Intern
Winnacunnet High School
2023.09 - 2024.07
- Enhanced the overall appearance of North Hampton Police Department vehicles through the development and execution of a modernized logo and aesthetic
- Worked in junction with NEVO (New England Vehicle Outfitters) to learn the process of applying a design to a car
- Worked in junction with Coastal SpeedPro to learn the process of designing a graphic for an emergency vehicle
- Presented process from concept to implementation at town's Select Bboard meeting
Computer Technician/Media Specialist
Hampton School District
2020.07 - 2024.04
- Linked computers to network and peripheral equipment.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
- Enhanced system performance by conducting regular software and hardware updates.
- Set up PCs, projectors, and microphones for use in various events such as School Board meetings, theatre productions, and graduation.
Dishwasher
WHYM Craft Pub & Brewery
2020.07 - 2020.10
Education
Bachelor's Degree -
Saint Anselm College
Manchester, NH06.2028
High School Diploma -
Winnacunnet High School
Hampton, NH06.2024
Skills
- Customer service focus
- Decision-making capabilities
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Reliability
- Excellent Communication
- Adobe Creative Suite
- Graphic Design
- Layout Design
Accomplishments
High School High Honor Role
New Hampshire Scholar
Freshman Seminar Peer Leader (2022-2023, 2023-2024)
Fresh Start Counselor (2022-2023,2023-2024)
High School Varsity Football Captain (2023-2024)
Timeline
Relief Night Manager
Shaws And Star Market
2024.02 - Current
Graphic Design Intern
Winnacunnet High School
2023.09 - 2024.07
Customer Service Representative
Shaws And Star Market
2023.07 - 2024.02
Computer Technician/Media Specialist
Hampton School District
2020.07 - 2024.04
Dishwasher
WHYM Craft Pub & Brewery
2020.07 - 2020.10
Bachelor's Degree -
Saint Anselm College
High School Diploma -
Winnacunnet High School
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