Years of academic experience
Kaleb McClain
Grand Rapids,MI
Summary
Highly motivated graduate in Administration with a solid foundation in core business principles, including finance, marketing, and management. Skilled in data analysis, project coordination, and problem-solving. Excellent communicator with a proactive approach to teamwork and collaboration. Eager to apply theoretical knowledge and practical skills to contribute to organizational success and drive innovation in a dynamic business environment.
Overview
4
4
Work History
Academic Leave
09.2023 - Current
My positions at Martin Transportation Systems and Jets' were located far from school. In finishing my final year in Administration, I decided to focus on my studies.
Dispatcher
Martin Transportation Systems
01.2023 - 07.2023
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Collaborated with team members and managers to foster synergistic decision-making
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Communicated with drivers to coordinate routes, address delivery issues, and ensure safety compliance using real-time tracking software
- Proficient in data analytics and enterprise software for effective management.
Delivery Driver
Jet's Pizza
11.2019 - 07.2023
- Prioritized superior customer service by fostering positive interactions with clients, demonstrating professionalism, and addressing inquiries or concerns promptly and courteously
- Managed tasks and priorities adeptly in changing, dynamic situations
- Consistently met delivery deadlines and route schedules
- Used strong organizational skills and attention to detail to ensure accurate and efficient deliveries.
Food Service Worker
Fatty C's Doghouse
09.2021 - 04.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Education
Bachelor of Science - Business Administration
Ferris State University
Big Rapids, MI05.2024
Minor - Finance
Ferris State University
Big Rapids, MI05.2024
Associate of Science - General Business
Ferris State University
05.2022
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
References
- Brett Cecchini, Owner of Jets' in Hudsonville, (616) 214-0863
- Dr. Kasey Thompson, Business Professor and Owner of Fatty C's Doghouse, KaseyThompson@ferris.edu
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeInternshipLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureCareer advancementWork-life balance4-day work weekPaid time offTimeline
Academic Leave
09.2023 - Current
Dispatcher
Martin Transportation Systems
01.2023 - 07.2023
Food Service Worker
Fatty C's Doghouse
09.2021 - 04.2022
Delivery Driver
Jet's Pizza
11.2019 - 07.2023
Bachelor of Science - Business Administration
Ferris State University
Minor - Finance
Ferris State University
Associate of Science - General Business
Ferris State University
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