Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kaleb Mouzon

New York,NY

Summary

Highly motivated and eager high school graduate, with proficiency in a fast-paced, collaborative environment, seeking the opportunity to expand skill set, knowledge and experience with the NYC Ferry. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Well-qualified hard worker with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

2
2
years of professional experience

Work History

Technician

M3 Industrial Co
10.2021 - 07.2023
  • Repairing equipment, cleaning out pits of wasteful material, pencil lining, increased productivity of company by up to 10%. Worked diligently through 12 hour shifts to meet criteria of deadline qualifications.
  • Performed troubleshooting and diagnosis on malfunctioning equipment
  • Maintained quality assurance and customer satisfaction objectives
  • Inspected equipment to identify areas of wear or causes of malfunctions
  • Worked with diverse types of weather and ground conditions
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs

Zero Gravity
04.2021 - 06.2021
  • Handled 50+ customer interactions per day, ensuring personalized, polite and detailed customer service
  • Aided visitors by promptly answering inquiries and escorting them through facilities
  • Inspected, cleaned and sanitized essential office areas, maintaining established safety standards
  • Quickly adapted to increasing responsibilities and COVID-19 protocols
  • Collaborated with team members to ensure efficient admissions office opening and closing schedule.

Education

High School Diploma -

Frederick Douglass Academy
New York, NY
06.2021

Skills

  • Excellent communication
  • Confident working independently and in team environment
  • Extremely organized
  • Effective time management
  • Familiar with Microsoft Word, Outlook and Google Suites
  • Time Management
  • Multitasking Strengths
  • Excellent People Skills
  • Product Promotion

Languages

English
Full Professional

Timeline

Technician

M3 Industrial Co
10.2021 - 07.2023

Zero Gravity
04.2021 - 06.2021

High School Diploma -

Frederick Douglass Academy
Kaleb Mouzon