Kaleb Mullins
Bois D'Arc,MO
Summary
Friendly and hardworking individual who easily switches between different tasks and roles. Known for delivering great customer service with a positive attitude. Reliable and efficient in handling multiple responsibilities in busy environments, including taking orders, working with the team, and keeping things clean. Looking to apply my strong work ethic in a new role where I can continue to excel and contribute to the team’s success.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Freddy's Frozen Custard & Steakburgers
Springfield, MO
08.2022 - Current
- Informed customers of daily specials, menu items, and restaurant policies.
- Resolved customer complaints in a professional and courteous manner.
- Collaborated with other departments within the restaurant on various tasks or projects.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Managed large groups in a timely manner while ensuring satisfaction of all guests.
- Greeted customers and provided friendly customer service.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Performed opening and closing duties such as counting money, organizing supplies.
- Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.
- Checked food quality regularly before serving it to customers.
- Communicated orders to kitchen staff in an accurate and timely fashion.
- Prepared drinks upon request according to recipes and standards set by management.
- Resolved any customer complaints or issues promptly with professionalism.
Education
High School Diploma -
Ash Grove High School
Ash Grove, MO05-2024
Skills
- Menu knowledge
- Strong Work Ethic
- Professional Appearance
- Money Handling
- Order Taking
- Greeting guests
- Complaint Handling
- Team Collaboration
- Building rapport
- Phone Etiquette
Accomplishments
2023 Class 2 State Baseball Champions
Timeline
Front of House Employee
Freddy's Frozen Custard & Steakburgers
08.2022 - Current
High School Diploma -
Ash Grove High School
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