Kaleb Nicks
Happy Valley,OR
Summary
Dedicated Maintenance Supervisor offering 3 years of successful team management in maintenance-driven roles. Adept at scheduling facilities maintenance to minimizing downtime and safety hazards. Well-versed in equipment troubleshooting and repair with focus on quality and efficiency.
Overview
7
7
years of professional experience
Work History
Maintenance Lead
GMC Management
09.2021 - Current
- Improved overall facility safety with regular inspections and hazard identification initiatives for four properties.
- Developed strong vendor relationships for cost-effective procurement of parts and services.
- Generated and completed work orders for repairs, maintenance, and component replacement.
Customer Service Lead
Dick's Sporting Goods
09.2021 - 09.2022
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Handled escalated customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.
General Worker
Brooks Refinishing
06.2017 - 09.2017
- Stripped paint and lacquer off of pianos
- Responsible for cleaning shop and buffing nuts and bolts
Education
Woods Class
Metals Class
AutoCad Class
High School Diploma -
Sam Barlow High School
Gresham, OR2021
Skills
- Power Tools Operation
- Window and Door Repair
- Electrical Troubleshooting
- Lockout and tagout procedures
- Electrical Maintenance
- Computerized Maintenance Management System
- Grounds Maintenance
- Quality Inspection
- Work Order Management
- Inventory Management
- Plumbing Repairs
- HVAC Systems
- Painting and Coating
- Lighting
- Scheduling and Planning
- Deadline Management
- Teamwork and Collaboration
- Willing to Learn
- Facilities Maintenance
- Vendor Relationship Management
- Problem-Solving
- Effective Communication
Timeline
Maintenance Lead
GMC Management
09.2021 - Current
Customer Service Lead
Dick's Sporting Goods
09.2021 - 09.2022
General Worker
Brooks Refinishing
06.2017 - 09.2017
Woods Class
Metals Class
AutoCad Class
High School Diploma -
Sam Barlow High School
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