Kaleb Renfrow
Las Vegas,NV
Summary
Versatile and dynamic professional with a proven track record at Better Together Productions, adept in customer service and time management. Excelled in creating engaging atmospheres and fostering strong relationships, enhancing event success and customer satisfaction. Skilled in team collaboration and decision-making, consistently delivering high-quality service across roles.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Professional, experienced staff member prepared for this role. Strong focus on team collaboration and achieving results. Reliable and adaptable with changing needs. Skilled in communication, problem-solving, and time management. Known for integrity, efficiency, and proactive approach to challenges.
Overview
5
5
years of professional experience
Work History
DJ
Better Together Productions
09.2023 - Current
- Improved event atmosphere by curating tailored playlists for a diverse range of clients and venues.
- Implemented effective time management strategies allowing proper preparation prior to each performance.
- Monitored crowd reactions adjusting setlists accordingly for an engaging experience tailored towards audience preferences.
- Collaborated with staff at venues to ensure successful events
- Developed written contracts and bookings aswell as maintaining detailed records of bookings and payments throughout the year
Manager
Five Star Entertainment
03.2020 - 09.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Lifted, transported, set up and took apart heavy equipment
Server
Waffle House Restaurant
12.2020 - 03.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High School Diploma -
Grays Creek High School
Hope Mills, NC05-2020
Skills
- Customer service
- Time management
- Decision-making
- Relationship building
- Team collaboration
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Cleanliness standards
- Supply restocking
- Organization
Accomplishments
- Supervised team of five staff members.
- Managed efficiency during peak hours without compromising quality
- Maintained cleanliness ensuring compliance to health and safety regulations
- Consistently provides friendly,and helpful service that results in positive customer feedback and high satifaction
Timeline
DJ
Better Together Productions
09.2023 - Current
Server
Waffle House Restaurant
12.2020 - 03.2022
Manager
Five Star Entertainment
03.2020 - 09.2023
High School Diploma -
Grays Creek High School
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