Kaleb Sims
Rome
Summary
Energetic and dependable professional with excellent customer service, organizational, and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and createing a welcoming atmosphere for customers and colleagues.
Overview
2
2
years of professional experience
Work History
Attendant
King Pin Lanes
2023.11 - Current
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Handled cash transactions accurately, ensuring proper documentation for financial records.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Processed payments and provided receipts to establish proof of transaction.
Retail Sales Associate
The Knight Spot / RFA School Retail Store
2022.09 - 2023.06
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Assisted in planning and executing successful in-store events that drove foot traffic, increased sales, and enhanced brand loyalty among customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
Education
High School Diploma -
Rome Free Academy
Rome, NY06.2024
Bachelor of Arts - Cinema And Screen Studies
SUNY College At Oswego
Oswego, NY05.2028
Skills
- Strong Work Ethic
- Patience and understanding
- Team player attitude
- Reliability and punctuality
- Safety awareness
- Cleaning procedures
- Supply Restocking
- Trash removal
- Attention to Detail
- Multitasking
Gamer, Story Writer, and Film enthusiast
I love video games, I write my own stories known as proposals for future screen adaptations, and I love watching all kinds of movies.
Timeline
Attendant
King Pin Lanes
2023.11 - Current
Retail Sales Associate
The Knight Spot / RFA School Retail Store
2022.09 - 2023.06
High School Diploma -
Rome Free Academy
Bachelor of Arts - Cinema And Screen Studies
SUNY College At Oswego
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