Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaleb Valdez

Rosenberg ,TX

Summary

Highly motivated [Job Title] with [Number] years of [Industry] experience. Consistently drives results by building and leading high-performance teams. Excellent communication skills with proven history of effectively collaborating across all organizational levels. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Innovative and goal-oriented Management professional committed to [Area of expertise]. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through [Action].

Overview

3
3
years of professional experience

Work History

Assistant Service Manager

H-E-B Plus
09.2023 - Current
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Met with customers to discuss service needs and offer available solutions.
  • Improved customer satisfaction by addressing and resolving service-related concerns promptly and professionally.
  • Managed a team of technicians to ensure timely completion of maintenance tasks and high-quality workmanship.
  • Established a positive working environment through fostering teamwork, providing support during challenging situations, and celebrating individual achievements.
  • Developed strong relationships with customers, resulting in repeat business and increased loyalty.
  • Served as a knowledgeable point-of-contact for customers seeking information about vehicle maintenance requirements or troubleshooting advice.

Grocery Team Member

Target
11.2022 - 09.2023
  • Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
  • Provided exceptional customer service, answering questions and helping customers locate items.
  • Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
  • Retrieved items for customers and verified prices.
  • Improved overall store appearance by keeping aisles clean, uncluttered, and well-stocked throughout the day.
  • Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
  • Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
  • Unloaded produce items from truck, broke down pallets, loaded flats with proper produce items for placement on produce floor and checked produce on display for quality.
  • Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on standard preparation and food pairing.

Money Center Associate

Walmart
06.2021 - 07.2022
  • Managed risk by adhering to established policies regarding account holds and check verification procedures.
  • Handled tax preparation for employees and customers.
  • Collaborated with team members to achieve branch goals and improve overall performance.
  • Demonstrated adaptability by quickly learning new systems/software updates for seamless integration into daily tasks and improved service delivery.
  • Enhanced customer satisfaction by efficiently handling cash transactions and providing accurate account information.
  • Conducted thorough research to resolve complex customer issues, resulting in positive feedback from clients.

Education

High School Diploma -

Foster High School
Richmond, TX
05.2023

Skills

  • Customer service focus
  • Staff Training and Development
  • Technical knowledge
  • Service planning
  • Team building expertise
  • Positive Attitude
  • Customer Service
  • Problem-Solving
  • Reliable and Responsible
  • Multitasking and Organization

Timeline

Assistant Service Manager

H-E-B Plus
09.2023 - Current

Grocery Team Member

Target
11.2022 - 09.2023

Money Center Associate

Walmart
06.2021 - 07.2022

High School Diploma -

Foster High School

Similar Profiles

CREATE PROFILE
Kaleb Valdez